A Late-Career Customer Service Representative (CSR) earns an average wage of $15.04 per hour.

$29,686 - $56,612
(Median)
$30K
$41K
$57K
MEDIAN: $40,535
10%
50%
90%

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$10.53 - $20.92
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,686 - $56,612  
   
Bonus
$376.10 - $5,426  
Profit Sharing
$302.02 - $5,960  
Commission
$204.26 - $10,067  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,860 - $51,534  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 694
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.53 - $20.92  
   
Hourly Tips
$3.10  
Overtime
$14.93 - $33.88  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$376.10 - $5,426  
   
Commission
$204.26 - $10,067  
Profit Sharing
$302.02 - $5,960  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,860 - $51,534  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,386
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: $34,751

Larger city markers indicate a job is popular in that location.
United States (change)

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Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 7%

Microsoft Excel
up arrow 5%

Insurance
up arrow 5%

Problem Solving
up arrow 2%

Customer Relations
up arrow 1%

Microsoft Office
up arrow 1%

Computer Service
up arrow 1%

Microsoft Word
0%

National Average
$35,000

Customer Service
up arrow 1%

Sales
up arrow 1%

Typing
up arrow 2%

Data Entry
up arrow 3%

Phone Support
up arrow 3%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 286 votes.

Gender

Female
87 %
Male
13 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 60%
medical benefits
Vision: 48%
dental benefits
None: 26%
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