The average wage for a Customer Service Representative (CSR) in Fort Worth, Texas is $13.88 per hour. The skills that increase pay for this job the most are Insurance, Office Administration, and Inside Sales.

$28,168 - $50,085
(Median)
$28K
$40K
$50K
MEDIAN: $40,218
10%
50%
90%

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$9.16 - $17.75
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$28,168 - $50,085  
   
Bonus
$970 - $5,960  
Profit Sharing
$150.00  
Commission
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,781 - $42,860  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 16
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.16 - $17.75  
   
Overtime
$15.10 - $26.82  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$970 - $5,960  
   
Commission
$5,000  
Profit Sharing
$150.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,781 - $42,860  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 50
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 27%


Mid-Career
up arrow 7%

National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Office Administration
up arrow 17%

Insurance
up arrow 17%

Inside Sales
up arrow 14%

Microsoft Word
up arrow 9%

Data Entry
0%

Microsoft Office
0%

National Average
$31,000

Call center operations
up arrow 1%

Customer Service
up arrow 4%

Customer Relations
up arrow 4%

Phone Support
up arrow 4%

Sales
up arrow 5%

Problem Solving
up arrow 6%

Computer Service
up arrow 6%


Typing
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

1-4 years
44%
5-9 years
20%
10-19 years
32%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 70%
medical benefits
Vision: 58%
dental benefits
None: 19%
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