Entry-Level Customer Service Representative (CSR) in Indianapolis Salary

The average wage for an Entry-Level Customer Service Representative (CSR) in Indianapolis, Indiana is $12.81 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$25,591 - $43,235
$26K
$35K
$43K
MEDIAN: $34,756
10%
50%
90%

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$8.70 - $15.69
$8
$13
$16
MEDIAN: $12.81
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$25,591 - $43,235  
   
Bonus
$1,017  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,637 - $37,174  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.70 - $15.69  
   
Overtime
$0.50 - $25.61  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,017  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,637 - $37,174  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 56

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About Indianapolis, Indiana

Marion County, Indiana
848,423
Male:
410,615 (48.4%)
Female:
437,808 (51.6%)
Indianapolis (pronounced /ˌɪndiəˈnæpəlɪs/), is the capital and largest city of the U.S. state of Indiana and the seat of Marion County. It is in the East North Central region of the Midwestern United States. With an estimated population of 853,173 in 2015, Indianapolis is the second most populous city in the Midwest, after Chicago, and 14th largest in the U.S. The city is the economic and cultural center of the Indianapolis metropolitan area, home to 2 million people, the 34th most populous metropolitan statistical area in the U.S. Its combined statistical area ranks 26th, with 2.4 million inhabitants. Indianapolis covers 372 square miles (963.5 km²), making it the 16th largest city by land area in the U.S. Founded in 1821 as a planned city for the new seat of the government of Indiana, Indianapolis was platted by Alexander Ralston and Elias Pym Fordham on a 1-square-mile (2.6 km2) grid adjacent to the White...
Indianapolis:
$41,278
Indiana:
$50,532
$807
Indianapolis:
$123,500
Indiana:
$131,000
5.6%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 9 votes.
Less than 1 year
3%
1-4 years
82%
5-9 years
15%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲25%

Computer Service
▲5%

National Average
$28,000

Insurance
▼3%

Problem Solving
▼3%

Customer Service
▼4%

Call Center
▼4%

Data Entry
▼4%

Microsoft Excel
▼4%

Call center operations
▼5%

Customer Relations
▼5%

Sales
▼7%

Microsoft Word
▼7%

Typing
▼8%

Microsoft Office
▼9%

Phone Support
▼12%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 9 votes.

Gender

Female
74 %
Male
26 %

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 60%
vision benefits
Vision: 58%
no benefits
None: 33%