Customer Service Representative (CSR) Salary in Houston, Texas

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $13.30 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job rises steadily for more experienced workers, but goes down noticeably for employees with more than 20 years' experience. Skills that are associated with high pay for this job are Customer Relationship Management (CRM), Inside Sales, and Microsoft Excel.

$26,195 - $54,076

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$9.19 - $18.95

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$26,195 - $54,076  
   
Bonus
$0.00 - $3,945  
Profit Sharing
$1,277 - $3,084  
Commission
$1,221 - $9,826  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,696 - $47,762  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 144
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.19 - $18.95  
   
Overtime
$5.72 - $29.33  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,945  
   
Commission
$1,221 - $9,826  
Profit Sharing
$1,277 - $3,084  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,696 - $47,762  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 304
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Houston, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Houston, Texas Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Houston, Texas Salaries

Customer Relationship Management (CRM)
up arrow 20%

Inside Sales
up arrow 16%


Insurance
up arrow 9%

Microsoft Word
up arrow 8%

Data Entry
up arrow 4%

Microsoft Office
up arrow 4%

Problem Solving
up arrow 2%

National Average
$31,000

Customer Relations
up arrow 1%

Phone Support
up arrow 1%

Typing
up arrow 3%

Customer Service
up arrow 4%

Computer Service
up arrow 5%

Sales
up arrow 7%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 93 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
29%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 64%
vision benefits Vision: 59% employee benefits None: 26%
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