Customer Service Representative (CSR) Salary in Houston, Texas

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $13.25 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Skills that are associated with high pay for this job are Customer Relationship Management (CRM), Inside Sales, and Microsoft Excel.

$26,380 - $53,848
(Median)
$26K
$38K
$54K
MEDIAN: $37,715
10%
50%
90%

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$9.20 - $18.86
(Median)
$9
$13
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$26,380 - $53,848  
   
Bonus
$0.00 - $3,909  
Profit Sharing
$1,300 - $5,000  
Commission
$1,200 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,708 - $47,813  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 149
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.20 - $18.86  
   
Overtime
$5.80 - $29.30  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,909  
   
Commission
$1,200 - $10,000  
Profit Sharing
$1,300 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,708 - $47,813  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 307
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Houston, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in Houston, Texas Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Houston, Texas Salaries

Customer Relationship Management (CRM)
up arrow 19%


Inside Sales
up arrow 15%

Insurance
up arrow 10%

Microsoft Word
up arrow 8%


Data Entry
up arrow 4%

Problem Solving
up arrow 3%

Customer Relations
0%

Phone Support
0%

National Average
$31,000

Typing
up arrow 2%

Computer Service
up arrow 2%

Customer Service
up arrow 3%

Sales
up arrow 5%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
29%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 64%
vision benefits Vision: 58% employee benefits None: 26%
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