Customer Service Representative (CSR) in Houston, Texas Salary

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $13.51 per hour. Most people with this job move on to other positions after 20 years in this career. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. The skills that increase pay for this job the most are Customer Relationship Management (CRM) and Microsoft Excel.

$26,521 - $54,353
(Median)
$27K
$38K
$54K
MEDIAN: $37,521
10%
50%
90%

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$9.34 - $19.11
(Median)
$9
$14
$19
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$26,521 - $54,353  
   
Bonus
$0.00 - $4,027  
Profit Sharing
$2,250  
Commission
$4,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,970 - $47,524  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 147
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.34 - $19.11  
   
Hourly Tips
$0.35  
Overtime
$9.86 - $30.04  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $4,027  
   
Commission
$4,300  
Profit Sharing
$2,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,970 - $47,524  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 312
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 12%



Microsoft Word
up arrow 6%

Insurance
up arrow 4%

Problem Solving
up arrow 3%

Microsoft Office
up arrow 3%

Data Entry
up arrow 2%

Customer Relations
0%

National Average
$31,000

Customer Service
up arrow 2%

Typing
up arrow 3%

Phone Support
up arrow 3%

Sales
up arrow 4%



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 88 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
28%
10-19 years
23%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 64%
medical benefits
Vision: 60%
dental benefits
None: 25%
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