Customer Service Representative (CSR) Salary in Houston, Texas (United States)

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $12.74 per hour. People in this job generally don't have more than 20 years' experience. The highest paying skills associated with this job are Data Processing, Customer Relationship Management (CRM), Microsoft Excel, Inside Sales, and Insurance.
Customer Service Representative (CSR) in Houston, Texas Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,902 - $52,675
(Median)
27K
36K
43K
53K
MEDIAN: $35,698
10%
50%
75%
90%
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Customer Service Representative (CSR) in Houston, Texas Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.09 - $18.87
(Median)
9
13
15
19
MEDIAN: $12.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$26,902 - $52,675  
   
Bonus
$0.00 - $4,017  
Profit Sharing
$253.42 - $8,877  
Commission
$400.00 - $15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,394 - $47,447  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 532
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.09 - $18.87  
   
Overtime
$6.50 - $28.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,017  
   
Commission
$400.00 - $15,000  
Profit Sharing
$253.42 - $8,877  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,394 - $47,447  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 532
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Pay by Experience Level for Customer Service Representative (CSR) in Houston, Texas
Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Houston, Texas Salaries

Late-Career
up arrow 29%
National Average
$31,000

Skills That Affect Customer Service Representative (CSR) in Houston, Texas Salaries

Data Processing
up arrow 26%
Customer Relationship Management (CRM)
up arrow 22%
Microsoft Excel
up arrow 22%
Insurance
up arrow 10%
Office Administration
up arrow 8%
Microsoft Office
up arrow 4%
Sales
up arrow 1%
National Average
$31,000
Customer Relations
up arrow 1%
Phone Support
up arrow 1%
Typing
up arrow 3%
Customer Service
up arrow 4%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 108 votes.
Gender
Female
79%
female alumni
 
Male
21%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
37%
5-9 years
27%
10-19 years
26%
20 years or more
6%
Common Health Benefits
medical benefits Medical: 73% dental benefits Dental: 62%
vision benefits Vision: 53% employee benefits None: 25%
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