A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $14.07 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$25,755 - $54,286
(Median)
$26K
$37K
$54K
MEDIAN: $36,561
10%
50%
90%

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$9.13 - $18.56
(Median)
$9
$14
$19
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$25,755 - $54,286  
   
Bonus
$597 - $5,068  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,906 - $45,789  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 83
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.13 - $18.56  
   
Hourly Tips
$0.35  
Overtime
$13.10 - $31.84  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$597 - $5,068  
   
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,906 - $45,789  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 181
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) Salaries



Customer Relations
up arrow 3%

Microsoft Office
up arrow 3%

Data Entry
up arrow 2%

Problem Solving
up arrow 1%

Customer Service
0%

Typing
0%

Microsoft Word
0%

Sales
0%

National Average
$31,000

Phone Support
up arrow 1%

Computer Service
up arrow 3%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
28%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 64%
medical benefits
Vision: 60%
dental benefits
None: 21%
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