Customer Service Representative (CSR) Salary in Houston, Texas (United States)

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $12.83 per hour. People in this job generally don't have more than 20 years' experience. The highest paying skills associated with this job are Customer Relationship Management (CRM), Microsoft Excel, and Inside Sales.
Customer Service Representative (CSR) in Houston, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,930 - $52,395
(Median)
27K
36K
44K
52K
MEDIAN: $36,060
10%
50%
75%
90%
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Customer Service Representative (CSR) in Houston, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.12 - $18.63
(Median)
9
13
15
19
MEDIAN: $12.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$26,930 - $52,395  
   
Bonus
$0.00 - $4,031  
Profit Sharing
$253.42 - $8,877  
Commission
$507 - $19,727  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,478 - $47,961  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 166
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.12 - $18.63  
   
Overtime
$5.66 - $28.47  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,031  
   
Commission
$507 - $19,727  
Profit Sharing
$253.42 - $8,877  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,478 - $47,961  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 327
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Pay by Experience Level for Customer Service Representative (CSR) in Houston, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.
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Experience Affects Customer Service Representative (CSR) in Houston, Texas Salaries

National Average
$31,000

Skills That Affect Customer Service Representative (CSR) in Houston, Texas Salaries

Customer Relationship Management (CRM)
up arrow 28%
Microsoft Excel
up arrow 21%
Inside Sales
up arrow 12%
Office Administration
up arrow 8%
Insurance
up arrow 8%
Microsoft Office
up arrow 3%
Phone Support
0%
National Average
$31,000
Customer Relations
up arrow 1%
Typing
up arrow 3%
Customer Service
up arrow 4%
Sales
up arrow 6%
Computer Service
up arrow 6%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 102 votes.

Gender

Female
79%
female alumni
 
Male
21%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
28%
10-19 years
24%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 62%
vision benefits Vision: 54% employee benefits None: 25%