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Customer Service Representative (CSR) Salary in Houston, Texas

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $13.10 per hour. People in this job generally don't have more than 20 years' experience. The highest paying skills associated with this job are Customer Relationship Management (CRM), Data Processing, Microsoft Excel, and Inside Sales.

$27,390 - $54,481
(Median)
$27K
$38K
$54K
MEDIAN: $38,189
10%
50%
90%

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$9.16 - $18.91
(Median)
$9
$13
$19
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$27,390 - $54,481  
   
Bonus
$0.00 - $3,987  
Profit Sharing
$1,400 - $4,000  
Commission
$1,850 - $10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,608 - $48,479  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 157
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.16 - $18.91  
   
Overtime
$5.48 - $28.79  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,987  
   
Commission
$1,850 - $10,000  
Profit Sharing
$1,400 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,608 - $48,479  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 318

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Pay by Experience Level for Customer Service Representative (CSR) in Houston, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in Houston, Texas Salaries




National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Houston, Texas Salaries

Customer Relationship Management (CRM)
up arrow 25%


Data Processing
up arrow 17%

Inside Sales
up arrow 13%

Microsoft Word
up arrow 9%



Microsoft Office
up arrow 2%

Phone Support
up arrow 1%

Customer Relations
0%

National Average
$31,000

Typing
up arrow 3%

Customer Service
up arrow 4%

Computer Service
up arrow 4%


Sales
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 99 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
28%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 63%
vision benefits Vision: 57% employee benefits None: 26%