Customer Service Representative (CSR) Salary in Houston, Texas (United States)

A Customer Service Representative (CSR) in Houston, Texas earns an average wage of $12.90 per hour. People in this job generally don't have more than 20 years' experience. The highest paying skills associated with this job are Customer Relationship Management (CRM), Microsoft Excel, and Inside Sales.
Customer Service Representative (CSR) in Houston, Texas Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,389 - $52,148
(Median)
27K
36K
44K
52K
MEDIAN: $35,941
10%
50%
75%
90%
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Customer Service Representative (CSR) in Houston, Texas Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.13 - $18.70
(Median)
9
13
15
19
MEDIAN: $12.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,389 - $52,148  
   
Bonus
$0.00 - $4,023  
Profit Sharing
$253.42 - $8,877  
Commission
$507 - $19,727  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,515 - $47,989  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 502
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.13 - $18.70  
   
Overtime
$6.00 - $28.33  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,023  
   
Commission
$507 - $19,727  
Profit Sharing
$253.42 - $8,877  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,515 - $47,989  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 502
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Pay by Experience Level for Customer Service Representative (CSR) in Houston, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Houston, Texas Salaries

Late-Career
up arrow 32%
National Average
$31,000

Skills That Affect Customer Service Representative (CSR) in Houston, Texas Salaries

Customer Relationship Management (CRM)
up arrow 24%
Microsoft Excel
up arrow 21%
Inside Sales
up arrow 13%
Office Administration
up arrow 8%
Insurance
up arrow 8%
Microsoft Office
up arrow 3%
National Average
$31,000
Phone Support
up arrow 1%
Customer Relations
up arrow 2%
Sales
up arrow 3%
Customer Service
up arrow 4%
Typing
up arrow 4%
Computer Service
up arrow 6%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 107 votes.

Gender

Female
79%
female alumni
 
Male
21%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
28%
10-19 years
25%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 63%
vision benefits Vision: 55% employee benefits None: 24%
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