Customer Service Representative (CSR) at U.S. Internal Revenue Service (IRS) Salary

The average rate for a Customer Service Representative (CSR) at U. S. Internal Revenue Service (IRS) is $17.47 per hour. Skills that are associated with high pay for this job are Typing, Call Center, and Customer Service.

$36,563 - $46,566
$41K
MEDIAN: $40,837
50%

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$16.82 - $24.00
$17
MEDIAN: $17.47
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$40,837  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,973 - $55,227  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 6
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$17.47  
   
Overtime
$27.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,973 - $55,227  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 7
© PayScale, Inc. @ www.payscale.com

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Key Stats for Customer Service Representative (CSR)

Gender

Female
63 %
Male
38 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
8%
1-4 years
31%
5-9 years
31%
10-19 years
23%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Typing
▲18%

Call Center
▲11%

Customer Service
▲11%

Data Entry
▲9%

Problem Solving
▲7%

Call center operations
▼0%

National Average
$39,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
8%
1-4 years
31%
5-9 years
31%
10-19 years
23%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 58%
vision benefits
Vision: 58%
dental benefits
None: 17%
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