An Entry-Level Customer Service Representative (CSR) in Los Angeles, California earns an average wage of $13.79 per hour. The skills that increase pay for this job the most are Customer Relationship Management (CRM) and Microsoft Excel.

$23,355 - $60,297
(Median)
$23K
$39K
$60K
MEDIAN: $38,672
10%
50%
90%

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$9.82 - $17.98
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$23,355 - $60,297  
   
Bonus
$1,000  
Profit Sharing
$2,108  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,699 - $46,834  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.82 - $17.98  
   
Overtime
$13.68 - $27.79  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,000  
   
Profit Sharing
$2,108  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,699 - $46,834  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 92
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Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 16%

Microsoft Excel
up arrow 12%

Customer Relations
up arrow 9%

Customer Service
up arrow 2%

National Average
$31,000

Problem Solving
up arrow 4%

Data Entry
up arrow 6%

Computer Service
up arrow 6%

Spanish Language
up arrow 6%

Office Administration
up arrow 6%

Phone Support
up arrow 8%

Typing
up arrow 10%

Call Center
up arrow 11%

Call center operations
up arrow 18%

Sales
up arrow 18%

Inside Sales
up arrow 21%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.

Gender

Female
65 %
Male
35 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 65%
medical benefits
Vision: 54%
dental benefits
None: 28%
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