Customer Service Representative (CSR) at Wells Fargo Bank Salary

Customer Service Representatives at Wells Fargo Bank can expect to earn an average of $13.52 per hour. Female Customer Service Representatives at Wells Fargo Bank are more common than men among those who completed the survey; more than half (67 percent) are women. Work is enjoyable for Customer Service Representatives at Wells Fargo Bank, who typically claim high levels of job satisfaction. A strong majority report receiving medical coverage from their employers and the larger part collect dental insurance. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$19,866 - $37,191
(Median)
$20K
$30K
$37K
MEDIAN: $30,339
10%
50%
90%

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$11.53 - $16.91
(Median)
$12
$14
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$19,866 - $37,191  
   
Bonus
$0.00 - $7,000  
Profit Sharing
$1,100  
Commission
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,121 - $38,533  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 12
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$11.53 - $16.91  
   
Overtime
$14.82 - $22.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$0.00 - $7,000  
   
Commission
$1,500  
Profit Sharing
$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,121 - $38,533  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 41
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Experience Affects Customer Service Representative (CSR) Salaries

National Average
$30,000

Mid-Career
up arrow 1%


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 16%

Customer Relationship Management (CRM)
up arrow 16%

Problem Solving
up arrow 5%

Typing
up arrow 4%

Customer Service
up arrow 2%

National Average
$30,000

Customer Relations
up arrow 2%

Call Center
up arrow 4%

Sales
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
26%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 58%
medical benefits
Vision: 54%
dental benefits
None: 17%
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