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Customer Service Representative (CSR) Salary at Wells Fargo Bank

Customer Service Representatives at Wells Fargo Bank take home approximately $13.27 per hour on average. A large number enjoy medical while the greater part get dental coverage. Vision coverage is also available to a majority. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. This overview is based on answers to PayScale's salary questionnaire.
$20,426 - $37,876
(Median)
$20K
$30K
$38K
MEDIAN: $30,229
10%
50%
90%

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$11.60 - $17.29
(Median)
$12
$13
$17
MEDIAN: $13.00
10%
50%
90%

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Personalized Salary Report » Show Annual Salary Show Hourly Rate
National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$20,426 - $37,876  
   
Bonus
$0.00 - $6,787  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,941 - $38,873  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 12
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$11.60 - $17.29  
   
Overtime
$15.01 - $22.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $6,787  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,941 - $38,873  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 45
United States (change)

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Experience Affects Customer Service Representative (CSR) at Wells Fargo Bank Salaries

National Average
$29,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 3%

Skills That Affect Customer Service Representative (CSR) at Wells Fargo Bank Salaries

Microsoft Office
up arrow 21%

Problem Solving
up arrow 9%

Customer Service
up arrow 6%

Sales
up arrow 2%

Typing
0%

National Average
$29,000

Call Center
up arrow 3%

Customer Relations
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
4%
1-4 years
40%
5-9 years
25%
10-19 years
23%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 70%
vision benefits Vision: 62% employee benefits None: 11%