Customer Service Representative (CSR) at Wells Fargo Bank Salary

Median pay for Customer Service Representatives at Wells Fargo Bank lies in the neighborhood of $14.38 per hour. For the most part, Customer Service Representatives at Wells Fargo Bank enjoy their work and report high levels of job satisfaction. The majority of Customer Service Representatives at Wells Fargo Bank (60 percent) who took the survey are women. A majority receive medical and dental insurance and the larger part get vision plans. The data in this summary comes from the PayScale salary survey.

$30,516 - $37,664
$34K
MEDIAN: $33,506
50%

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$12.16 - $16.75
$12
$14
$17
MEDIAN: $14.38
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$33,506  
   
Commission
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,432 - $38,122  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 7
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$12.16 - $16.75  
   
Overtime
$21.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Commission
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,432 - $38,122  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 21
© PayScale, Inc. @ www.payscale.com

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Key Stats for Customer Service Representative (CSR)

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
4%
1-4 years
57%
5-9 years
11%
10-19 years
25%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲2%

National Average
$31,000

Experienced
▼5%

Mid-Career
▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲10%

Computer Service
▲2%

National Average
$31,000

Problem Solving
▼1%

Typing
▼1%


Customer Relations
▼2%

Sales
▼2%

Call center operations
▼3%

Microsoft Office
▼5%

Phone Support
▼6%

Data Entry
▼7%

Call Center
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
4%
1-4 years
57%
5-9 years
11%
10-19 years
25%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 69%
vision benefits
Vision: 62%
dental benefits
None: 19%
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