Customer Service Representative (CSR) Salary at Wells Fargo Bank

Pay for Customer Service Representatives at Wells Fargo Bank sits in the ballpark of $13.24 per hour. Men are in the minority of survey respondents, with female Customer Service Representatives at Wells Fargo Bank making up 73 percent. Medical benefits are awarded to a large number, and more than half earn dental coverage. Job satisfaction is considered about average by most people in this profession. This report is based on answers to PayScale's salary questionnaire.

$19,866 - $37,876
(Median)
$20K
$30K
$38K
MEDIAN: $30,229
10%
50%
90%

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$11.65 - $17.19
(Median)
$12
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13K$26K$39K
Salary
$19,866 - $37,876  
   
Bonus
$0.00 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,473 - $38,767  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 12
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.65 - $17.19  
   
Overtime
$14.86 - $31.32  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,953  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,473 - $38,767  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 37
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Experience Affects Customer Service Representative (CSR) at Wells Fargo Bank Salaries

National Average
$29,000

Mid-Career
up arrow 2%


Skills That Affect Customer Service Representative (CSR) at Wells Fargo Bank Salaries

Microsoft Office
up arrow 21%

Problem Solving
up arrow 8%

Typing
up arrow 7%

Customer Service
up arrow 4%

National Average
$29,000

Sales
up arrow 2%

Call Center
up arrow 4%

Customer Relations
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
4%
1-4 years
39%
5-9 years
24%
10-19 years
22%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 67%
vision benefits Vision: 58% employee benefits None: 11%
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