Customer Service Representative (CSR) at Wells Fargo Bank Salary

Customer Service Representatives at Wells Fargo Bank pull down an average of $14.36 per hour. Nearly one-fifth of professionals in this line of work do not receive benefits; however, the greater part report medical coverage and the larger part claim dental coverage as well. There are more female Customer Service Representatives at Wells Fargo Bank who answered the questionnaire than male, making up 64 percent. Job satisfaction is high and work is enjoyable for most Customer Service Representatives at Wells Fargo Bank. Participants in PayScale's salary questionnaire provided the particulars of this report.

$30,516 - $37,664
$34K
MEDIAN: $33,506
50%

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$11.25 - $16.54
$11
$14
$17
MEDIAN: $14.36
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$33,506  
   
Commission
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,301 - $37,953  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$11.25 - $16.54  
   
Overtime
$21.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Commission
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,301 - $37,953  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 24

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Key Stats for Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
61%
5-9 years
10%
10-19 years
23%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲2%

National Average
$31,000

Experienced
▼5%

Mid-Career
▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲10%

Computer Service
▲2%

National Average
$31,000

Problem Solving
▼1%

Typing
▼1%


Customer Relations
▼2%

Sales
▼2%

Call center operations
▼3%

Microsoft Office
▼5%

Phone Support
▼6%

Data Entry
▼7%

Call Center
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
3%
1-4 years
61%
5-9 years
10%
10-19 years
23%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 69%
vision benefits
Vision: 62%
no benefits
None: 21%
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