A Customer Service Representative (CSR) in Green Bay, Wisconsin earns an average wage of $14.59 per hour. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Microsoft Word, Typing, Customer Relations, Microsoft Office, and Microsoft Excel.

$33,430 - $41,044
(Median)
$
$40K
$
MEDIAN: $39,547
50%

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$10.08 - $19.51
(Median)
$10
$15
$20
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$39,548  
   
Bonus
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,979 - $44,584  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.08 - $19.51  
   
Hourly Tips
$1.88  
Overtime
$22.49  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,700  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,979 - $44,584  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 27
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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 17%

National Average
$32,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 3%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 24%

Typing
up arrow 23%

Customer Relations
up arrow 22%

Microsoft Excel
up arrow 22%

Microsoft Office
up arrow 22%

Problem Solving
up arrow 21%

Phone Support
up arrow 21%

Customer Service
up arrow 20%

Data Entry
up arrow 4%

National Average
$32,000

Call center operations
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

1-4 years
39%
5-9 years
27%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 65%
medical benefits
Vision: 35%
dental benefits
None: 25%
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