Customer Service Representative (CSR) in Green Bay Salary

The average rate for a Customer Service Representative (CSR) in Green Bay, Wisconsin is $14.24 per hour. Experience has a moderate effect on income for this job. People in this job generally don't have more than 20 years' experience. The highest paying skills associated with this job are Microsoft Word, Phone Support, Customer Relations, Microsoft Excel, and Typing.

$32,796 - $41,044
$40K
MEDIAN: $39,548
50%

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$9.89 - $19.05
$9
$14
$19
MEDIAN: $14.24
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$39,548  
   
Bonus
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,484 - $41,317  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.89 - $19.05  
   
Hourly Tips
$1.88  
Overtime
$21.74  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$1,700  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,484 - $41,317  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 24

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About Green Bay, Wisconsin

Brown County, Wisconsin
105,221
Male:
52,517 (49.9%)
Female:
52,704 (50.1%)
Green Bay is a city in and the county seat of Brown County in the U.S. State of Wisconsin, located at the head of Green Bay, a sub-basin of Lake Michigan, at the mouth of the Fox River. It is located 581 feet (177 m) above sea level and 112 miles (180 km) north of Milwaukee. The population was 104,057 at the 2010 census. Green Bay is the third-largest city in the state of Wisconsin, after Milwaukee and Madison, and the third-largest city on the west shore of Lake Michigan, after Chicago and Milwaukee. Green Bay is home to the National Football League team Green Bay Packers. Green Bay is the principal city of the Green Bay Metropolitan Statistical Area, which covers Brown, Kewaunee, and Oconto counties; the MSA had a combined population of 306,241 at the 2010 census. Green Bay is an industrial city with several meatpacking plants, paper mills, and a port...
Green Bay:
$41,811
Wisconsin:
$55,638
$652
Green Bay:
$125,400
Wisconsin:
$168,300
2.5%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
1-4 years
43%
5-9 years
30%
10-19 years
20%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲24%

▲2%

National Average
$32,000

▼11%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
▲24%

Phone Support
▲22%

Customer Relations
▲21%

Microsoft Excel
▲19%

Typing
▲17%


Data Entry
▲13%


National Average
$32,000

Microsoft Office
▼6%

Call center operations
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
43%
5-9 years
30%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 72%
vision benefits
Vision: 44%
no benefits
None: 17%