A Customer Service Representative (CSR) in Louisville, Kentucky earns an average wage of $13.28 per hour. Skills that are associated with high pay for this job are Microsoft Office and Customer Service Metrics.

$23,873 - $49,374
(Median)
$24K
$33K
$49K
MEDIAN: $32,555
10%
50%
90%

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$9.77 - $16.93
(Median)
$9
$13
$17
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,873 - $49,374  
   
Bonus
$900  
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,726 - $38,890  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 17
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.77 - $16.93  
   
Overtime
$13.79 - $26.06  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$900  
   
Commission
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,726 - $38,890  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 68

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About Louisville, Kentucky

Jefferson County, Kentucky
760,026
Louisville (pronounced /ˈluːəvəl/, /ˈlʌvəl/ or /ˈluːiːvɪl/) is the largest city in the Commonwealth of Kentucky and the 30th-most populous city in the United States. It is one of two cities in Kentucky designated as first-class, the other being the state's second-largest city of Lexington. Louisville is the historical seat and, since 2003, the nominal seat of Jefferson County. Louisville was founded in 1778 by George Rogers Clark and is named after King Louis XVI of France, making Louisville one of the oldest cities west of the Appalachian Mountains. Sited beside the Falls of the Ohio, the only major obstruction to river traffic between the upper Ohio River and the Gulf of Mexico, the settlement first grew as a portage site. It was the founding city of the Louisville and Nashville Railroad, which grew into a 6,000-mile (9,700 km) system across 13 states. Today, the city is known as the home of the...

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


National Average
$29,000



Late-Career
up arrow 4%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 13%

Customer Service Metrics
up arrow 11%

Data Entry
up arrow 6%

Customer Relations
up arrow 4%

Problem Solving
up arrow 3%

Insurance
up arrow 3%

Call Center
up arrow 2%

Call center operations
up arrow 1%

Computer Service
up arrow 1%

National Average
$29,000

Microsoft Excel
up arrow 1%

Windows Operating System General Use
up arrow 3%

Phone Support
up arrow 4%

Typing
up arrow 4%


Sales
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
5%
1-4 years
39%
5-9 years
19%
10-19 years
24%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 67%
medical benefits
Vision: 58%
dental benefits
None: 22%
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