A Customer Service Representative (CSR) at Southwest Airlines Co earns an average wage of $13.09 per hour.

$11.93 - $18.47
$13
MEDIAN: $13.00
50%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$13.09  
   
Overtime
$20.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,087 - $51,969  
   
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 8

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United States (change)

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Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
60 %
Male
40 %
Less than 1 year
20%
1-4 years
20%
5-9 years
20%
10-19 years
40%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 2%

National Average
$35,000

Customer Service
up arrow 1%

Call center operations
up arrow 1%

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
20%
1-4 years
20%
5-9 years
20%
10-19 years
40%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
vision benefits
Vision: 80%
dental benefits
None: 10%
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