Customer Service Representative (CSR) in Milwaukee Salary

A Customer Service Representative (CSR) in Milwaukee, Wisconsin earns an average wage of $13.41 per hour. Skills that are associated with high pay for this job are Microsoft Word, Customer Relations, Microsoft Excel, and Microsoft Office.

$30,009 - $54,802
$30K
$42K
$55K
MEDIAN: $41,747
10%
50%
90%

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$9.06 - $18.95
$9
$14
$19
MEDIAN: $13.96
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$30,009 - $54,802  
   
Bonus
$-0.50 - $2,534  
Profit Sharing
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,689 - $47,724  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 30
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.06 - $18.95  
   
Hourly Tips
$0.18  
Overtime
$1.53 - $29.14  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$-0.50 - $2,534  
   
Profit Sharing
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,689 - $47,724  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 65

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United States (change)

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About Milwaukee, Wisconsin

Milwaukee County, Wisconsin
600,154
Male:
286,315 (47.7%)
Female:
313,839 (52.3%)
Milwaukee (/mɪlˈwɔːkiː/, /ˈmwɔːki/) is the largest city in the state of Wisconsin and the fifth-largest city in the Midwestern United States. The county seat of Milwaukee County, it is on Lake Michigan's western shore. According to the 2010 census, Milwaukee has a population of 594,833. Milwaukee is the main cultural and economic center of the Milwaukee–Racine–Waukesha Metropolitan Area with a population of 2,043,904 as of an official 2014 estimate. The first Europeans to pass through the area were French Catholic missionaries and fur traders. In 1818, the French Canadian explorer Solomon Juneau settled in the area, and in 1846 Juneau's town combined with two neighboring towns to incorporate as the City of Milwaukee. Large numbers of German immigrants helped increase the city's population during the 1840s, with Poles and other immigrants arriving in the following decades. Known for its brewing traditions, major new additions to the city include the Milwaukee Riverwalk, the...
Milwaukee:
$37,495
Wisconsin:
$55,638
$802
Milwaukee:
$114,000
Wisconsin:
$168,300
5.7%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 48 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 19 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 21 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 17 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
60 %
Male
40 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.
Less than 1 year
2%
1-4 years
44%
5-9 years
17%
10-19 years
19%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲19%

▲4%

▲3%

National Average
$34,000

▼13%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
▲24%


Microsoft Office
▲17%

Microsoft Excel
▲17%

Data Processing
▲5%


▲2%


National Average
$34,000

Customer Service
▼1%

Typing
▼1%

Computer Service
▼3%

▼5%

Inside Sales
▼5%

Customer Relationship Management (CRM)
▼6%

Phone Support
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
2%
1-4 years
44%
5-9 years
17%
10-19 years
19%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 58%
vision benefits
Vision: 56%
no benefits
None: 26%
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