Customer Service Representative (CSR) Salary in Jacksonville, Florida (United States)

A Customer Service Representative (CSR) in Jacksonville, Florida earns an average wage of $12.36 per hour. The skills that increase pay for this job the most are Customer Relations, Windows Operating System General Use, and Data Entry. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job.
Customer Service Representative (CSR) in Jacksonville, Florida Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,489 - $47,699
(Median)
23K
29K
34K
40K
48K
MEDIAN: $33,860
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) in Jacksonville, Florida Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.97 - $17.05
(Median)
9
12
15
17
MEDIAN: $12.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$23,489 - $47,699  
   
Bonus
$0.00 - $3,892  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,953 - $43,376  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 190
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.97 - $17.05  
   
Overtime
$12.15 - $25.17  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,892  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,953 - $43,376  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 190
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Pay by Experience Level for Customer Service Representative (CSR) in Jacksonville, Florida

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Late-Career
up arrow 40%
National Average
$29,000
Entry-Level
up arrow 12%

Skills That Affect Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Customer Relations
up arrow 19%
Windows Operating System General Use
up arrow 11%
Data Entry
up arrow 10%
Insurance
up arrow 10%
Problem Solving
up arrow 7%
Microsoft Office
up arrow 7%
Call Center
up arrow 2%
Computer Service
up arrow 2%
National Average
$29,000
Customer Service
up arrow 1%
Phone Support
up arrow 2%
Typing
up arrow 5%
Microsoft Word
up arrow 8%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 28 votes.

Gender

Female
68%
female alumni
 
Male
32%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
29%
5-9 years
27%
10-19 years
32%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 64%
vision benefits Vision: 51% employee benefits None: 27%
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