Customer Service Representative (CSR) in Jacksonville, Florida Salary

The average rate for a Customer Service Representative (CSR) in Jacksonville, Florida is $13.01 per hour. The skills that increase pay for this job the most are Data Processing and Insurance. Most people move on to other jobs if they have more than 20 years' experience in this career.

$26,962 - $42,412
$27K
$36K
$42K
MEDIAN: $35,820
10%
50%
90%

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$9.74 - $16.83
$9
$13
$17
MEDIAN: $13.01
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$26,962 - $42,412  
   
Bonus
$188.94 - $4,894  
Profit Sharing
$2,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,800 - $39,817  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 21
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.74 - $16.83  
   
Overtime
$10.20 - $29.80  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$188.94 - $4,894  
   
Profit Sharing
$2,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,800 - $39,817  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 95

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United States (change)

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About Jacksonville, Florida

Duval County, Florida
868,031
Male:
419,203 (48.3%)
Female:
448,828 (51.7%)
Jacksonville is a seaport city and the seat of Duval County, Florida, United States. With an estimated 868,031 residents as of 2015, Jacksonville is the most populous city in both the state of Florida and the southeastern United States. As of 2015, it is estimated to be the 12th most populous city in the United States and largest city by area in the contiguous United States. The Jacksonville metropolitan area has a population of 1,573,606 and is the 40th largest in the United States and fourth largest in the state of Florida. The city is situated on the banks of the St. Johns River, in the First Coast region of North Florida, about 25 miles (40 km) south of the Georgia state line and 340 miles (550 km) north of Miami. Prior to European settlement the Jacksonville area was inhabited by Native American people known as the Timucua. In 1564, the French...
Jacksonville:
$48,239
Florida:
$49,426
$963
Jacksonville:
$146,500
Florida:
$179,800
4.6%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
4%
1-4 years
41%
5-9 years
27%
10-19 years
21%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲14%

▲13%

▼0%

National Average
$28,000

▼5%

Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
▲26%

Insurance
▲10%

Typing
▲7%

Microsoft Excel
▲7%


▲4%

Microsoft Office
▲4%

▲3%

Customer Relationship Management (CRM)
▲3%

Office Administration
▲3%


Customer Service
▼0%

National Average
$28,000


Phone Support
▼5%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
4%
1-4 years
41%
5-9 years
27%
10-19 years
21%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 63%
dental benefits
Dental: 56%
vision benefits
Vision: 52%
dental benefits
None: 36%
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