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Customer Service Representative (CSR) Salary in Jacksonville, Florida

The average rate for a Customer Service Representative (CSR) in Jacksonville, Florida is $12.66 per hour. The skills that increase pay for this job the most are Customer Relations and Computer Service. Most people move on to other jobs if they have more than 20 years' experience in this career.
$24,005 - $48,755
(Median)
24K
29K
35K
41K
49K
MEDIAN: $34,503
10%
25%
50%
75%
90%

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$8.96 - $17.27
(Median)
9
13
15
17
MEDIAN: $12.00
10%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,005 - $48,755  
   
Bonus
$0.00 - $3,854  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,114 - $43,498  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 60
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.96 - $17.27  
   
Overtime
$12.04 - $25.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,854  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,114 - $43,498  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 119
United States (change)

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Jacksonville, Florida

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Late-Career
up arrow 31%


National Average
$29,000


Entry-Level
up arrow 10%

Skills That Affect Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Customer Relations
up arrow 16%

Computer Service
up arrow 11%

Insurance
up arrow 8%

Call Center
up arrow 2%

Data Entry
up arrow 2%

Windows Operating System General Use
up arrow 2%

National Average
$29,000

Microsoft Office
up arrow 4%


Problem Solving
up arrow 5%

Typing
up arrow 8%

Phone Support
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
4%
1-4 years
27%
5-9 years
28%
10-19 years
30%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 62%
vision benefits Vision: 49% employee benefits None: 29%