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Customer Service Representative (CSR) Salary in Jacksonville, Florida (United States)

A Customer Service Representative (CSR) in Jacksonville, Florida earns an average wage of $12.51 per hour. A skill in Customer Relations is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this career. Experience has a moderate effect on salary for this job.
Customer Service Representative (CSR) in Jacksonville, Florida Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$22,800 - $48,539
(Median)
23K
29K
34K
41K
49K
MEDIAN: $34,294
10%
25%
50%
75%
90%
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Customer Service Representative (CSR) in Jacksonville, Florida Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.95 - $17.09
(Median)
9
13
15
17
MEDIAN: $12.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$22,800 - $48,539  
   
Bonus
$0.00 - $3,915  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,896 - $43,927  
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 64
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.95 - $17.09  
   
Overtime
$12.58 - $25.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,915  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,896 - $43,927  
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 121
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Pay by Experience Level for Customer Service Representative (CSR) in Jacksonville, Florida

Median of all compensation (including tips, bonus, and overtime) by years of experience.
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Experience Affects Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Late-Career
up arrow 38%
National Average
$29,000
Entry-Level
up arrow 12%

Skills That Affect Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Customer Relations
up arrow 17%
Insurance
up arrow 9%
Windows Operating System General Use
up arrow 7%
Data Entry
up arrow 6%
Microsoft Office
up arrow 3%
Call Center
up arrow 2%
Computer Service
up arrow 2%
Problem Solving
up arrow 1%
National Average
$29,000
Customer Service
up arrow 3%
Phone Support
up arrow 5%
Typing
up arrow 6%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 27 votes.

Gender

Female
69%
female alumni
 
Male
31%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
27%
5-9 years
28%
10-19 years
32%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 62%
vision benefits Vision: 48% employee benefits None: 29%