The average rate for a Customer Service Representative (CSR) in Jacksonville, Florida is $13.08 per hour. A skill in Data Processing is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.

$27,059 - $40,849
(Median)
$27K
$36K
$41K
MEDIAN: $35,602
10%
50%
90%

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$9.96 - $16.94
(Median)
$10
$13
$17
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$27,059 - $40,849  
   
Bonus
$188.94 - $4,894  
Profit Sharing
$2,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,250 - $39,387  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 22
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.96 - $16.94  
   
Overtime
$10.09 - $29.09  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$188.94 - $4,894  
   
Profit Sharing
$2,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,250 - $39,387  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 87
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries



National Average
$29,000



Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
up arrow 27%

Insurance
up arrow 7%

Customer Relationship Management (CRM)
up arrow 3%

Call Center
up arrow 2%

Customer Service
up arrow 1%

Typing
up arrow 1%

Microsoft Office
up arrow 1%

Data Entry
0%

Windows Operating System General Use
0%

National Average
$29,000

Customer Relations
up arrow 1%

Problem Solving
up arrow 2%

Call center operations
up arrow 3%

Computer Service
up arrow 5%

Sales
up arrow 6%

Phone Support
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
27%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 62%
medical benefits
Vision: 56%
dental benefits
None: 29%
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