The average rate for a Customer Service Representative (CSR) in Jacksonville, Florida is $13.08 per hour. A skill in Data Processing is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.

$27,059 - $40,849
$27K
$36K
$41K
MEDIAN: $35,602
10%
50%
90%

Add this chart to your site: 640px    300px

$9.96 - $16.94
$10
$13
$17
MEDIAN: $13.00
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$27,059 - $40,849  
   
Bonus
$188.94 - $4,894  
Profit Sharing
$2,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,250 - $39,387  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 22
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.96 - $16.94  
   
Overtime
$10.09 - $29.09  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$188.94 - $4,894  
   
Profit Sharing
$2,817  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,250 - $39,387  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 87

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Jacksonville, Florida

Duval County, Florida
868,031
Male:
419,203 (48.3%)
Female:
448,828 (51.7%)
Jacksonville is a seaport city and the seat of Duval County, Florida, United States. With an estimated 868,031 residents as of 2015, Jacksonville is the most populous city in both the state of Florida and the southeastern United States. As of 2015, it is estimated to be the 12th most populous city in the United States and largest city by area in the contiguous United States. The Jacksonville metropolitan area has a population of 1,573,606 and is the 40th largest in the United States and fourth largest in the state of Florida. The city is situated on the banks of the St. Johns River, in the First Coast region of North Florida, about 25 miles (40 km) south of the Georgia state line and 340 miles (550 km) north of Miami. Prior to European settlement the Jacksonville area was inhabited by Native American people known as the Timucua. In 1564, the French...
Jacksonville:
$48,239
Florida:
$49,426
$963
Jacksonville:
$146,500
Florida:
$179,800
4.6%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
80 %
Male
20 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.
Less than 1 year
3%
1-4 years
38%
5-9 years
27%
10-19 years
24%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries



National Average
$29,000



Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
up arrow 27%

Insurance
up arrow 7%

Customer Relationship Management (CRM)
up arrow 3%

Call Center
up arrow 2%

Customer Service
up arrow 1%

Typing
up arrow 1%

Microsoft Office
up arrow 1%

Data Entry
0%

Windows Operating System General Use
0%

National Average
$29,000

Customer Relations
up arrow 1%

Problem Solving
up arrow 2%

Call center operations
up arrow 3%

Computer Service
up arrow 5%

Sales
up arrow 6%

Phone Support
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
27%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 62%
vision benefits
Vision: 56%
dental benefits
None: 29%
ADVERTISEMENT