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Customer Service Representative (CSR) Salary in Jacksonville, Florida

A Customer Service Representative (CSR) in Jacksonville, Florida earns an average wage of $12.94 per hour. People in this job generally don't have more than 20 years' experience.

$23,923 - $48,807
(Median)
$24K
$35K
$49K
MEDIAN: $34,688
10%
50%
90%

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$9.10 - $17.41
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$23,923 - $48,807  
   
Bonus
$0.00 - $3,898  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,357 - $43,530  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 59
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.10 - $17.41  
   
Overtime
$11.98 - $25.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,898  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,357 - $43,530  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 119

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Pay by Experience Level for Customer Service Representative (CSR) in Jacksonville, Florida

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Late-Career
up arrow 31%


National Average
$29,000


Entry-Level
up arrow 7%

Skills That Affect Customer Service Representative (CSR) in Jacksonville, Florida Salaries

Customer Relations
up arrow 10%

Computer Service
up arrow 9%

Insurance
up arrow 3%

Data Entry
up arrow 2%

Windows Operating System General Use
up arrow 2%

Call Center
0%

National Average
$29,000

Customer Service
up arrow 4%

Microsoft Office
up arrow 4%

Phone Support
up arrow 6%

Problem Solving
up arrow 7%

Typing
up arrow 8%

Microsoft Word
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 25 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
25%
10-19 years
31%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 73% dental benefits Dental: 60%
vision benefits Vision: 49% employee benefits None: 27%