Customer Service Representative (CSR) with Microsoft Excel Skills Salary

A Customer Service Representative (CSR) with Microsoft Excel skills earns an average wage of $14.12 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$25,828 - $51,687
$26K
$36K
$52K
MEDIAN: $36,396
10%
50%
90%

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$10.03 - $19.42
$10
$14
$19
MEDIAN: $14.17
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$25,828 - $51,687  
   
Bonus
$291.43 - $4,818  
Profit Sharing
$507 - $3,070  
Commission
$251.68 - $12,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,640 - $45,889  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 634
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.03 - $19.42  
   
Hourly Tips
$0.69  
Overtime
$14.80 - $30.15  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$291.43 - $4,818  
   
Commission
$251.68 - $12,913  
Profit Sharing
$507 - $3,070  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,640 - $45,889  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 1,803

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 1,185 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 737 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 656 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 226 salaries.

Pay Difference by Location

National Average: $31,793

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
80 %
Male
20 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 503 votes.
Less than 1 year
3%
1-4 years
40%
5-9 years
22%
10-19 years
24%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲18%

▲8%

National Average
$32,000

▼1%

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 503 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
3%
1-4 years
40%
5-9 years
22%
10-19 years
24%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 63%
vision benefits
Vision: 53%
no benefits
None: 25%
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