Customer Service Representative (CSR) Salary in San Antonio, Texas (United States)

A Customer Service Representative (CSR) in San Antonio, Texas earns an average wage of $11.82 per hour. Most people with this job move on to other positions after 20 years in this field. A skill in Insurance is associated with high pay for this job. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay.
Customer Service Representative (CSR) in San Antonio, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,955 - $40,762
(Median)
24K
29K
37K
41K
MEDIAN: $31,772
10%
25%
75%
90%
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Customer Service Representative (CSR) in San Antonio, Texas Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.31 - $15.32
(Median)
8
9
12
14
15
MEDIAN: $11.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$23,955 - $40,762  
   
Bonus
$0.00 - $4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,518 - $38,539  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 44
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.31 - $15.32  
   
Overtime
$8.50 - $24.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $4,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,518 - $38,539  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 154
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Pay by Experience Level for Customer Service Representative (CSR) in San Antonio, Texas

Median of all compensation (including tips, bonus, and overtime) by years of experience.
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Experience Affects Customer Service Representative (CSR) in San Antonio, Texas Salaries

Late-Career
up arrow 10%
National Average
$27,000

Skills That Affect Customer Service Representative (CSR) in San Antonio, Texas Salaries

Insurance
up arrow 24%
Customer Service
up arrow 3%
Data Entry
up arrow 1%
Phone Support
up arrow 1%
Microsoft Excel
up arrow 1%
Customer Relations
0%
National Average
$27,000
Computer Service
up arrow 1%
Customer Service Metrics
up arrow 2%
Problem Solving
up arrow 4%
Typing
up arrow 7%
Windows Operating System General Use
up arrow 7%
Microsoft Office
up arrow 10%
Sales
up arrow 11%
Microsoft Word
up arrow 11%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 35 votes.

Gender

Female
63%
female alumni
 
Male
37%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
35%
5-9 years
30%
10-19 years
20%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 64% dental benefits Dental: 61%
vision benefits Vision: 49% employee benefits None: 31%