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Customer Service Representative (CSR) Salary in Cleveland, Ohio

The average rate for a Customer Service Representative (CSR) in Cleveland, Ohio is $12.90 per hour. A skill in Insurance is associated with high pay for this job.

$25,160 - $45,506
(Median)
$25K
$36K
$46K
MEDIAN: $35,695
10%
50%
90%

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$9.08 - $18.65
(Median)
$9
$13
$19
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$25,160 - $45,506  
   
Bonus
$0.00 - $1,949  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,314 - $43,218  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 52
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.08 - $18.65  
   
Overtime
$0.00 - $24.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,949  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,314 - $43,218  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 86

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in Cleveland, Ohio

Median of all compensation (including tips, bonus, and overtime) by years of experience.

 
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United States (change)

Experience Affects Customer Service Representative (CSR) in Cleveland, Ohio Salaries

Late-Career
up arrow 9%



National Average
$31,000


Skills That Affect Customer Service Representative (CSR) in Cleveland, Ohio Salaries

Insurance
up arrow 13%

Microsoft Office
up arrow 9%

Microsoft Word
up arrow 7%

Data Entry
up arrow 5%

Problem Solving
up arrow 4%

Phone Support
up arrow 4%

Inside Sales
up arrow 4%

Sales
up arrow 2%

Customer Service
up arrow 1%

Typing
0%

National Average
$31,000

Call Center
up arrow 3%

Customer Relations
up arrow 3%

Computer Service
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
2%
1-4 years
20%
5-9 years
27%
10-19 years
38%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 70% dental benefits Dental: 58%
vision benefits Vision: 39% employee benefits None: 26%
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