A Customer Service Representative (CSR) in Southfield, Michigan earns an average wage of $14.56 per hour. People in this job generally don't have more than 20 years' experience.

$10.93 - $21.85
(Median)
$11
$15
$22
MEDIAN: $14.00
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.93 - $21.85  
   
Overtime
$25.50  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$2,650  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,986 - $44,175  
Country: United States | Currency: USD | Updated: 13 Oct 2016 | Individuals Reporting: 18
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About Southfield, Michigan

Oakland County, Michigan
71,743
Male:
31,369 (42.9%)
Female:
41,808 (57.1%)
Southfield is a city in Oakland County of the US state of Michigan. It is a northern suburb of Detroit, MI. As of the 2010 census, the city had a population of 71,739. A part of Metro Detroit's upscale office market, the city's marque is a cluster of five golden skyscrapers – known as the "Golden Triangle" – that form the contemporary 2,200,000 square feet (204,400 m2) Southfield Town Center office complex with a Westin Hotel and a conference center. In addition, a 33-story luxury residential high-rise is separate from the complex. To the west, near the confluence of I-696/Reuther Freeway and M-10/Lodge Freeway, is the American Center. Southfield was surveyed in 1817 according to the plan by Michigan territorial governor Lewis Cass. The first settlers came from nearby Birmingham and Royal Oak, Michigan, as well as the states of New York and Vermont. The area that would become Southfield was settled...
Southfield:
$50,557
Michigan:
$51,084
$1,057
Southfield:
$136,000
Michigan:
$137,500
3.5%

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

National Average
$30,000

Experienced
up arrow 4%

Entry-Level
up arrow 11%

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 7%

National Average
$30,000

Data Entry
up arrow 1%

Customer Service
up arrow 6%

Call center operations
up arrow 9%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 2 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

1-4 years
41%
5-9 years
18%
10-19 years
32%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 57%
dental benefits
Dental: 57%
medical benefits
Vision: 57%
dental benefits
None: 43%
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