Customer Service Representative (CSR) at UnitedHealth Group Salary

A Customer Service Representative (CSR) at UnitedHealth Group earns an average wage of $15.19 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. A skill in Insurance is associated with high pay for this job.

$28,966 - $43,448
$34K
MEDIAN: $34,112
50%

Add this chart to your site: 640px    300px

$12.12 - $17.31
$12
$15
$17
MEDIAN: $15.08
10%
50%
90%

Add this chart to your site: 640px    300px

$0$43K
Salary $34,112
Bonus $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,698 - $40,457
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 5
Hourly Data $0$25
Hourly Rate $12.12 - $17.31
Overtime $14.68 - $25.57
Annual Data $0$40K
Bonus $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,698 - $40,457
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 66

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 24 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 24 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $32,000 based on 32 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 8 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
84 %
Male
16 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 14 votes.
Less than 1 year
6%
1-4 years
21%
5-9 years
21%
10-19 years
41%
20 years or more
11%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲6%

▲3%

▼0%

National Average
$32,000

▼1%

Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
▲11%

Typing
▲6%

Computer Service
▲4%

Microsoft Word
▲4%

Customer Relationship Management (CRM)
▲4%

▲3%


Windows Operating System General Use
▲2%

Customer Service Metrics
▼0%

National Average
$32,000




Phone Support
▼3%

▼4%

Microsoft Office
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 14 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
6%
1-4 years
21%
5-9 years
21%
10-19 years
41%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 86%
vision benefits
Vision: 84%
no benefits
None: 9%
ADVERTISEMENT