Entry-Level Customer Service Representative (CSR) in Raleigh, North Carolina Salary

An Entry-Level Customer Service Representative (CSR) in Raleigh, North Carolina earns an average wage of $11.52 per hour. A skill in Phone Support is associated with high pay for this job.

$30,000 - $38,201
$33K
MEDIAN: $33,000
50%

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$7.70 - $15.40
$7
$12
$15
MEDIAN: $11.52
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$33,000  
   
Bonus
$509  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,584 - $36,712  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 7
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.70 - $15.40  
   
Overtime
$19.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$509  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,584 - $36,712  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 26
© PayScale, Inc. @ www.payscale.com

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About Raleigh, North Carolina

Wake County, North Carolina
451,949
Male:
219,184 (48.5%)
Female:
232,765 (51.5%)
Raleigh (/ˈrɑːli/; RAH-lee) is the capital of the state of North Carolina, the seat of Wake County in the United States. Raleigh is known as the "City of Oaks" for its many oak trees, which line the streets in the heart of the city. The city covers a land area of 142.8 square miles (370 km2). The U.S. Census Bureau estimated the city's population as 451,066 as of July 1, 2015. It is also one of the fastest-growing cities in the country. The city of Raleigh is named after Sir Walter Raleigh, who established the lost Roanoke Colony in present-day Dare County. Raleigh is home to North Carolina State University and is part of the Research Triangle area, together with Durham (home of Duke University) and Chapel Hill (home of the University of North Carolina at Chapel Hill). The "Triangle" nickname originated after the 1959 creation of the Research Triangle Park, located...
Raleigh:
$56,910
North Carolina:
$47,830
$970
Raleigh:
$226,500
North Carolina:
$160,100
3.4%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
9%
1-4 years
70%
5-9 years
21%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Phone Support
▲11%

Customer Service
▲7%

Customer Relations
▲7%

Microsoft Word
▲3%

Call Center
▲2%

Call center operations
▲2%

Typing
▲2%

Problem Solving
▲2%

National Average
$27,000

Data Entry
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 38%
vision benefits
Vision: 31%
dental benefits
None: 38%
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