Customer Service Representative (CSR) with Customer Relations Skills in Grand Rapids, Michigan Salary

The average wage for a Customer Service Representative (CSR) with Customer Relations skills in Grand Rapids, Michigan is $12.95 per hour. Most people with this job move on to other positions after 20 years in this career.

$31,862 - $45,000
$37K
MEDIAN: $37,000
50%

Add this chart to your site: 640px    300px

$10.07 - $16.49
$10
$13
$16
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$37,000  
   
Bonus
$1,500  
Commission
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,794 - $44,106  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$10.07 - $16.49  
   
Overtime
$19.27  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$1,500  
   
Commission
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,794 - $44,106  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Grand Rapids, Michigan

Kent County, Michigan
195,099
Male:
95,669 (49.0%)
Female:
99,430 (51.0%)
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County, Michigan. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its more common modern nickname of River City refers to the landmark river for which it was named. The city and surrounding communities are economically diverse, based in the health care, information technology, automotive, aviation, and consumer goods manufacturing industries, among others. Grand Rapids is the hometown of U.S. President Gerald Ford, who is buried with...
Grand Rapids:
$41,857
Michigan:
$51,084
$830
Grand Rapids:
$122,000
Michigan:
$137,500
4.6%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Key Stats for Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 4 votes.
Less than 1 year
4%
1-4 years
44%
5-9 years
30%
10-19 years
15%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 28%

Mid-Career
up arrow 4%

National Average
$30,000

Entry-Level
up arrow 4%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 4 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
30%
10-19 years
15%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 63%
vision benefits
Vision: 46%
dental benefits
None: 33%
ADVERTISEMENT