Experienced Customer Service Representative (CSR) at Verizon Wireless Salary

An Experienced Customer Service Representative (CSR) at Verizon Wireless earns an average wage of $19.00 per hour. A skill in Customer Relations is associated with high pay for this job.

$9.00 - $25.30
$9
$19
$25
MEDIAN: $19.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.00 - $25.30  
   
Overtime
$18.02  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$2,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,268 - $52,711  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 14
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Key Stats for Customer Service Representative (CSR)

Gender

Female
53 %
Male
47 %
10-19 years
100%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲11%

Customer Relationship Management (CRM)
▲9%

Phone Support
▲7%

Customer Service Metrics
▲4%

National Average
$41,000

Customer Service
▼1%

Problem Solving
▼1%

Sales
▼4%

Call center operations
▼21%

Call Center
▼24%

Gender

Female
53 %
Male
47 %

Common Health Benefits

medical benefits
Medical: 94%
dental benefits
Dental: 88%
vision benefits
Vision: 88%
dental benefits
None: 6%
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