Customer Service Representative (CSR) at State Farm Insurance Company with Insurance Skills Salary

The average pay for a Customer Service Representative (CSR) at State Farm Insurance Company with Insurance skills is $12.38 per hour. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience.

$24,049 - $43,357
$24K
$30K
$43K
MEDIAN: $30,000
10%
50%
90%

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$9.79 - $18.65
$9
$12
$19
MEDIAN: $12.38
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$24,049 - $43,357  
   
Bonus
$1,221  
Commission
$1,350  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,928 - $41,530  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$9.79 - $18.65  
   
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$1,221  
   
Commission
$1,350  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,928 - $41,530  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 30

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 32 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 11 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 8 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 7 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.
Less than 1 year
13%
1-4 years
51%
5-9 years
18%
10-19 years
13%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲35%

Experienced
▲35%

Late-Career
▲26%

National Average
$29,000

Entry-Level
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
13%
1-4 years
51%
5-9 years
18%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 23%
dental benefits
Dental: 13%
vision benefits
Vision: 13%
no benefits
None: 78%