The average rate for a Customer Service Representative (CSR) in Omaha, Nebraska is $12.78 per hour. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this field. A skill in Insurance is associated with high pay for this job.

$30,021 - $53,298
$30K
$43K
$53K
MEDIAN: $43,494
10%
50%
90%

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$10.36 - $17.56
$10
$13
$18
MEDIAN: $12.78
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$30,021 - $53,298  
   
Bonus
$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,109 - $44,726  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 10
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.36 - $17.56  
   
Overtime
$17.88  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,965  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,109 - $44,726  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 47

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About Omaha, Nebraska

Douglas County, Nebraska
443,887
Male:
218,789 (49.3%)
Female:
225,098 (50.7%)
Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. Omaha is the anchor of the Omaha-Council Bluffs metropolitan area, which includes Council Bluffs, Iowa, across the Missouri River from Omaha. According to the 2010 census, Omaha's population was 408,958, making it the nation's 43rd-largest city. According to the 2014 Population Estimates, Omaha's population was 446,599. Including its suburbs, Omaha formed the 60th-largest metropolitan area in the United States in 2013, with an estimated population of 895,151 residing in eight counties. The Omaha-Council Bluffs-Fremont, Nebraska-IA Combined Statistical Area is 931,667, according to the U.S. Census Bureau's 2013 estimate. There are nearly 1.3 million residents within the Greater Omaha area, comprising a 50-mile (80 km) radius of Downtown Omaha,...
Omaha:
$51,407
Nebraska:
$54,996
$813
Omaha:
$143,200
Nebraska:
$141,600
2.8%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
76 %
Male
24 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
036
Less than 1 year
5%
1-4 years
37%
5-9 years
28%
10-19 years
21%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


Experienced
up arrow 10%

National Average
$28,000


Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
up arrow 28%

Customer Relations
up arrow 1%

National Average
$28,000

Call center operations
up arrow 1%

Typing
up arrow 2%

Sales
up arrow 2%


Problem Solving
up arrow 3%

Phone Support
up arrow 3%

Microsoft Office
up arrow 3%

Data Entry
up arrow 4%

Call Center
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
5%
1-4 years
37%
5-9 years
28%
10-19 years
21%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 58%
vision benefits
Vision: 53%
dental benefits
None: 30%
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