A Customer Service Representative (CSR) in St. Louis, Missouri earns an average wage of $13.80 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career. The skills that increase pay for this job the most are Microsoft Excel and Microsoft Word.

$28,500 - $45,104
$28K
$36K
$45K
MEDIAN: $36,495
10%
50%
90%

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$9.16 - $18.43
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$28,500 - $45,104  
   
Bonus
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,544 - $43,011  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 34
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.16 - $18.43  
   
Overtime
$18.18 - $32.10  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,544 - $43,011  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 77

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United States (change)

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About St. Louis, Missouri

St. Louis city, Missouri
315,685
Male:
153,026 (48.5%)
Female:
162,659 (51.5%)
St. Louis (/seɪnt ˈluːɪs/) is an independent city in the U.S. state of Missouri, built along the western bank of the Mississippi River, on the border with Illinois. The city has an estimated 2015 population of 315,685, and is the cultural and economic center of the Greater St. Louis area, which is home to 2,916,447 people, and is the largest metropolitan area in Missouri and the 19th-largest in the United States. Prior to European settlement, the area was a major regional center of Native American Mississippian culture. The city of St. Louis was founded in 1764 by French fur traders Pierre Laclède and Auguste Chouteau, and named after Louis IX of France. The area was ceded to Spain following France's defeat in the Seven Years' War (the area east of the Mississippi was ceded to Britain). In 1800, Spanish Louisiana was retroceded back to France. In 1803, the United States acquired...
St. Louis:
$38,397
Missouri:
$50,238
$767
St. Louis:
$130,800
Missouri:
$147,800
6.2%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
79 %
Male
21 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.
Less than 1 year
5%
1-4 years
38%
5-9 years
17%
10-19 years
32%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 6%

National Average
$31,000



Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 11%

Microsoft Excel
up arrow 11%

Customer Relationship Management (CRM)
up arrow 9%

Insurance
up arrow 8%

Computer Service
up arrow 6%

Windows Operating System General Use
up arrow 5%

Typing
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Problem Solving
0%

National Average
$31,000

Data Entry
up arrow 2%

Call center operations
up arrow 3%

Phone Support
up arrow 3%

Call Center
up arrow 4%

Microsoft Office
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
17%
10-19 years
32%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 65%
vision benefits
Vision: 49%
dental benefits
None: 22%
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