A Customer Service Representative (CSR) in St. Louis, Missouri earns an average wage of $13.80 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this career. The skills that increase pay for this job the most are Microsoft Excel and Microsoft Word.

$28,500 - $45,104
(Median)
$28K
$36K
$45K
MEDIAN: $36,495
10%
50%
90%

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$9.16 - $18.43
(Median)
$9
$14
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$28,500 - $45,104  
   
Bonus
$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,544 - $43,011  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 34
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.16 - $18.43  
   
Overtime
$18.18 - $32.10  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,544 - $43,011  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 77
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries


Late-Career
up arrow 6%

National Average
$31,000



Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 11%

Microsoft Excel
up arrow 11%

Customer Relationship Management (CRM)
up arrow 9%

Insurance
up arrow 8%

Computer Service
up arrow 6%

Windows Operating System General Use
up arrow 5%

Typing
up arrow 2%

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Problem Solving
0%

National Average
$31,000

Data Entry
up arrow 2%

Call center operations
up arrow 3%

Phone Support
up arrow 3%

Call Center
up arrow 4%

Microsoft Office
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
17%
10-19 years
32%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 65%
medical benefits
Vision: 49%
dental benefits
None: 22%
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