Customer Service Representative (CSR) in St. Louis, Missouri Salary

A Customer Service Representative (CSR) in St. Louis, Missouri earns an average wage of $13.94 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Skills that are associated with high pay for this job are Customer Relationship Management (CRM) and Microsoft Excel.

$30,287 - $45,104
$30K
$38K
$45K
MEDIAN: $37,533
10%
50%
90%

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$8.98 - $18.42
$9
$14
$18
MEDIAN: $13.94
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$30,287 - $45,104  
   
Bonus
$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,372 - $42,969  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 34
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.98 - $18.42  
   
Overtime
$17.73 - $31.99  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,372 - $42,969  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 78

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About St. Louis, Missouri

St. Louis city, Missouri
315,685
Male:
153,026 (48.5%)
Female:
162,659 (51.5%)
St. Louis (/seɪnt ˈluːɪs/) is an independent city in the U.S. state of Missouri, built along the western bank of the Mississippi River, on the border with Illinois. The city has an estimated 2015 population of 315,685, and is the cultural and economic center of the Greater St. Louis area, which is home to 2,916,447 people, and is the largest metropolitan area in Missouri and the 19th-largest in the United States. Prior to European settlement, the area was a major regional center of Native American Mississippian culture. The city of St. Louis was founded in 1764 by French fur traders Pierre Laclède and Auguste Chouteau, and named after Louis IX of France. The area was ceded to Spain following France's defeat in the Seven Years' War (the area east of the Mississippi was ceded to Britain). In 1800, Spanish Louisiana was retroceded back to France. In 1803, the United States acquired...
St. Louis:
$38,397
Missouri:
$50,238
$767
St. Louis:
$130,800
Missouri:
$147,800
6.2%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 50 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 33 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 41 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 9 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
81 %
Male
19 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
3%
1-4 years
37%
5-9 years
20%
10-19 years
33%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲17%

▲5%

National Average
$32,000

▼3%

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲14%




Insurance
▲6%


▲2%



Phone Support
▼0%

Windows Operating System General Use
▼0%

National Average
$32,000

▼1%


Microsoft Office
▼5%

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
3%
1-4 years
37%
5-9 years
20%
10-19 years
33%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 62%
vision benefits
Vision: 49%
no benefits
None: 26%