Customer Service Representative (CSR) in San Diego, California Salary

A Customer Service Representative (CSR) in San Diego, California earns an average wage of $13.71 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. The skills that increase pay for this job the most are Customer Relationship Management (CRM) and Microsoft Excel.

$22,669 - $58,175
$23K
$39K
$58K
MEDIAN: $39,273
10%
50%
90%

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$10.18 - $19.14
$10
$14
$19
MEDIAN: $14.06
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$22,669 - $58,175  
   
Bonus
$302.01 - $14,899  
Commission
$15,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,444 - $48,092  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 33
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.18 - $19.14  
   
Hourly Tips
$1.11  
Overtime
$1.07 - $28.31  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$302.01 - $14,899  
   
Commission
$15,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,444 - $48,092  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 101

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United States (change)

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About San Diego, California

San Diego County, California
1,394,907
Male:
693,826 (49.7%)
Female:
701,081 (50.3%)
San Diego /ˌsæn diːˈeɪɡoʊ/ (Spanish for "Saint Didacus") is a major city in California, United States. It is in San Diego County, on the coast of the Pacific Ocean in Southern California, approximately 120 miles (190 km) south of Los Angeles and immediately adjacent to the border with Mexico. With an estimated population of 1,394,928 as of July 1, 2015, San Diego is the eighth-largest city in the United States and second-largest in California. It is part of the San Diego–Tijuana conurbation, the second-largest transborder agglomeration between the US and a bordering country after Detroit–Windsor, with a population of 4,922,723 people. San Diego is known as "the birthplace of California" and is known for its mild year-round climate, natural deep-water harbor, extensive beaches, long association with the United States Navy and recent emergence as a healthcare and biotechnology development center. Historically home to the Kumeyaay people, San Diego was the first site visited...
San Diego:
$67,871
California:
$64,500
$1,444
San Diego:
$526,900
California:
$449,100
4.5%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 82 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 32 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 25 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 6 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
61 %
Male
39 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.
Less than 1 year
4%
1-4 years
51%
5-9 years
21%
10-19 years
20%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲19%

Late-Career
▲11%

▲3%

National Average
$32,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲16%

Microsoft Excel
▲9%

Insurance
▲9%

Spanish Language
▲8%

Computer Service
▲1%


National Average
$32,000


Call Center
▼1%

Customer Relations
▼1%

Problem Solving
▼1%

Call center operations
▼1%

▼2%



▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
4%
1-4 years
51%
5-9 years
21%
10-19 years
20%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 54%
vision benefits
Vision: 42%
no benefits
None: 28%
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