Customer Service Representative (CSR) at Farmers Insurance Group Salary

Median pay for Customer Service Representatives at Farmers Insurance Group lies in the neighborhood of $12.37 per hour. Medical benefits are awarded to slightly less than a third, and nearly one in six earn dental coverage. Job satisfaction is high and work is enjoyable for most Customer Service Representatives at Farmers Insurance Group. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$21,580 - $40,377
$22K
$35K
$40K
MEDIAN: $34,997
10%
50%
90%

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$9.24 - $16.62
$9
$12
$17
MEDIAN: $12.37
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$21,580 - $40,377  
   
Bonus
$3,336  
Commission
$1,221  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,376 - $39,748  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 15
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.24 - $16.62  
   
Overtime
$25.96  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$3,336  
   
Commission
$1,221  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,376 - $39,748  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 39
© PayScale, Inc. @ www.payscale.com

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Key Stats for Customer Service Representative (CSR)

Gender

Female
93 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
7%
1-4 years
37%
5-9 years
28%
10-19 years
26%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲21%

▲8%

National Average
$28,000

▼9%

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
▲10%

Inside Sales
▲8%



Microsoft Office
▲4%


Phone Support
▲3%

▲1%

Typing
▲1%

Data Entry
▼0%

National Average
$28,000

Computer Service
▼6%

Customer Relationship Management (CRM)
▼7%

Sales
▼9%

Office Administration
▼12%

Microsoft Word
▼20%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
7%
1-4 years
37%
5-9 years
28%
10-19 years
26%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 29%
dental benefits
Dental: 17%
vision benefits
Vision: 12%
dental benefits
None: 69%
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