Customer Service Representative (CSR) Salary at Farmers Insurance Group

Earnings for Customer Service Representatives at Farmers Insurance Group come in at around $12.38 per hour on average. Earnings sit near $8.90 per hour on the lower side but can approach $17.09 on the higher side. The larger part of professionals in this line of work do not receive benefits; however, just under a third report medical coverage and one in four claim dental coverage as well. Female Customer Service Representatives at Farmers Insurance Group far outnumber their male contemporaries among survey respondents. For the most part, Customer Service Representatives at Farmers Insurance Group enjoy their work and report high levels of job satisfaction. Respondents to the PayScale salary survey provided the data for this report.

$19,574 - $43,605

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$8.90 - $17.09

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$19,574 - $43,605  
   
Bonus
$0.00 - $1,505  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,428 - $37,541  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$8.90 - $17.09  
   
Overtime
$0.00 - $20.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $1,505  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,428 - $37,541  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 58
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Experience Affects Customer Service Representative (CSR) at Farmers Insurance Group Salaries


Experienced
up arrow 10%

National Average
$28,000


Skills That Affect Customer Service Representative (CSR) at Farmers Insurance Group Salaries

Typing
up arrow 28%

Call Center
up arrow 12%

Customer Service
up arrow 9%

Customer Relations
up arrow 7%

Insurance
up arrow 5%

Data Entry
up arrow 5%

National Average
$28,000

Customer Relationship Management (CRM)
up arrow 2%

Problem Solving
up arrow 5%

Phone Support
up arrow 5%

Office Administration
up arrow 5%

Sales
up arrow 11%

Computer Service
up arrow 17%

Microsoft Office
up arrow 21%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
9%
1-4 years
32%
5-9 years
30%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 31% dental benefits Dental: 26%
vision benefits Vision: 23% employee benefits None: 69%
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