Customer Service Representative (CSR) at Farmers Insurance Group Salary

The average Customer Service Representative at Farmers Insurance Group can expect to rake in roughly $12.12 per hour. Just under one in three report receiving medical coverage from their employers and just under a fifth collect dental insurance. The majority of workers are highly satisfied with their job. This report is based on answers to PayScale's salary questionnaire.

$21,773 - $40,477
$22K
$35K
$40K
MEDIAN: $34,997
10%
50%
90%

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$9.55 - $16.07
$9
$12
$16
MEDIAN: $12.12
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$21,773 - $40,477  
   
Bonus
$201.34 - $9,188  
Commission
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,552 - $39,645  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.55 - $16.07  
   
Overtime
$24.94  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$201.34 - $9,188  
   
Commission
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,552 - $39,645  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 47

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Key Stats for Customer Service Representative (CSR)

Gender

Female
92 %
Male
8 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
Less than 1 year
6%
1-4 years
34%
5-9 years
31%
10-19 years
23%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲26%

▲13%

National Average
$27,000

▼6%

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
▲14%


Inside Sales
▲12%


Microsoft Office
▲8%


Phone Support
▲7%

▲6%

Typing
▲5%

Data Entry
▲4%

National Average
$27,000

Computer Service
▼2%

Customer Relationship Management (CRM)
▼3%

Sales
▼5%

Office Administration
▼9%

Microsoft Word
▼17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
92 %
Male
8 %

Years of Experience

Less than 1 year
6%
1-4 years
34%
5-9 years
31%
10-19 years
23%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 29%
dental benefits
Dental: 19%
vision benefits
Vision: 16%
no benefits
None: 68%
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