Customer Service Representative (CSR) Salary at Farmers Insurance Group (United States)

A Customer Service Representative (CSR) at Farmers Insurance Group earns an average wage of $12.01 per hour. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. The highest paying skills associated with this job are Typing, Call Center, and Customer Relations.
Customer Service Representative (CSR) at Farmers Insurance Group Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$22,880 - $41,084
(Median)
23K
27K
31K
38K
MEDIAN: $30,678
10%
25%
50%
75%
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Customer Service Representative (CSR) at Farmers Insurance Group Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.64 - $16.84
(Median)
8
12
14
17
MEDIAN: $12.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$22,880 - $41,084  
   
Bonus
$0.00 - $1,490  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,782 - $37,213  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 18
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$8.64 - $16.84  
   
Overtime
$0.00 - $20.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $1,490  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,782 - $37,213  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 68
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Experience Affects Customer Service Representative (CSR) at Farmers Insurance Group Salaries

Experienced
up arrow 12%
National Average
$27,000

Skills That Affect Customer Service Representative (CSR) at Farmers Insurance Group Salaries

Typing
up arrow 33%
Call Center
up arrow 19%
Customer Relations
up arrow 13%
Data Entry
up arrow 9%
Customer Service
up arrow 8%
Customer Relationship Management (CRM)
up arrow 8%
Phone Support
up arrow 5%
Office Administration
up arrow 5%
Insurance
up arrow 3%
National Average
$27,000
Problem Solving
up arrow 4%
Sales
up arrow 14%
Microsoft Office
up arrow 14%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 17 votes.

Gender

Female
93%
female alumni
 
Male
7%
male alumni

Years of Experience

Less than 1 year
9%
1-4 years
31%
5-9 years
28%
10-19 years
26%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 24% dental benefits Dental: 19%
vision benefits Vision: 18% employee benefits None: 76%