Customer Service Representative (CSR) Salary at Farmers Insurance Group

Median pay for Customer Service Representatives at Farmers Insurance Group is around $12.60 per hour. Pay generally varies between $8.95 per hour and $17.03. Health benefits are not claimed by all — a fair number lack any form of coverage — but slightly less than a third have medical insurance, and approximately one-fourth have dental, too. Most Customer Service Representatives at Farmers Insurance Group report high levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.

$19,574 - $43,605
(Median)
$20K
$31K
$44K
MEDIAN: $31,130
10%
50%
90%

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$8.95 - $17.03
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$19,574 - $43,605  
   
Bonus
$0.00 - $1,505  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,644 - $37,410  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$8.95 - $17.03  
   
Overtime
$0.00 - $20.68  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $1,505  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,644 - $37,410  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 61
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Experience Affects Customer Service Representative (CSR) at Farmers Insurance Group Salaries


Experienced
up arrow 8%

National Average
$28,000


Skills That Affect Customer Service Representative (CSR) at Farmers Insurance Group Salaries

Typing
up arrow 26%

Call Center
up arrow 10%

Customer Service
up arrow 8%

Customer Relations
up arrow 6%

Insurance
up arrow 4%

Data Entry
up arrow 3%

National Average
$28,000

Phone Support
up arrow 4%

Customer Relationship Management (CRM)
up arrow 4%

Problem Solving
up arrow 6%

Office Administration
up arrow 7%

Computer Service
up arrow 11%

Sales
up arrow 13%

Microsoft Office
up arrow 22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
9%
1-4 years
31%
5-9 years
30%
10-19 years
23%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 29% dental benefits Dental: 25%
vision benefits Vision: 22% employee benefits None: 71%
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