Customer Service Representative (CSR) at Farmers Insurance Group Salary

Customer Service Representatives at Farmers Insurance Group pull down an average of $12.39 per hour. The bottom of the pay range sits near $8.96 per hour, and the top verges on $17.14. Job satisfaction is considered about average by most people in this profession. Some workers in this field — the greater part — are not awarded benefits. Medical coverage is reported by slightly less than a third and dental plans are enjoyed by close to one-fourth. This report is based on responses to the PayScale salary survey.

$19,866 - $40,851
(Median)
$20K
$31K
$41K
MEDIAN: $31,000
10%
50%
90%

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$8.96 - $17.14
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$19,866 - $40,851  
   
Bonus
$0.00 - $1,939  
Profit Sharing
$1,060  
Commission
$2,280  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,426 - $37,343  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 18
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$8.96 - $17.14  
   
Overtime
$0.00 - $20.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $1,939  
   
Commission
$2,280  
Profit Sharing
$1,060  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,426 - $37,343  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 66
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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 12%


National Average
$28,000


Skills That Affect Customer Service Representative (CSR) Salaries

Typing
up arrow 14%

Microsoft Excel
up arrow 13%

Call Center
up arrow 11%

Customer Relations
up arrow 9%



Data Entry
up arrow 5%

National Average
$28,000

Office Administration
up arrow 3%

Customer Relationship Management (CRM)
up arrow 3%

Problem Solving
up arrow 5%

Phone Support
up arrow 5%

Computer Service
up arrow 10%

Sales
up arrow 12%

Microsoft Word
up arrow 19%

Microsoft Office
up arrow 24%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
7%
1-4 years
35%
5-9 years
30%
10-19 years
23%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 30%
dental benefits
Dental: 25%
medical benefits
Vision: 22%
dental benefits
None: 68%
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