A Customer Service Representative (CSR) in Atlanta, Georgia earns an average wage of $13.04 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

$25,325 - $49,226
(Median)
$25K
$36K
$49K
MEDIAN: $36,278
10%
50%
90%

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$9.09 - $18.23
(Median)
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,325 - $49,226  
   
Bonus
$795 - $7,047  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,459 - $42,835  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 70
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.09 - $18.23  
   
Overtime
$14.49 - $26.64  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$795 - $7,047  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,459 - $42,835  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 127
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries



National Average
$30,000



Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 27%


Call Center
up arrow 2%

Problem Solving
up arrow 2%

Phone Support
0%

Microsoft Excel
0%

National Average
$30,000

Microsoft Office
up arrow 1%

Windows Operating System General Use
up arrow 1%

Customer Service
up arrow 2%

Computer Service
up arrow 2%

Call center operations
up arrow 3%

Data Entry
up arrow 3%

Sales
up arrow 4%

up arrow 6%

Microsoft Word
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
6%
1-4 years
35%
5-9 years
27%
10-19 years
22%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 67%
medical benefits
Vision: 54%
dental benefits
None: 18%
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