A Customer Service Representative (CSR) in Atlanta, Georgia earns an average wage of $13.04 per hour. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people move on to other jobs if they have more than 20 years' experience in this field.

$25,325 - $49,226
$25K
$36K
$49K
MEDIAN: $36,278
10%
50%
90%

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$9.09 - $18.23
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,325 - $49,226  
   
Bonus
$795 - $7,047  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,459 - $42,835  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 70
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.09 - $18.23  
   
Overtime
$14.49 - $26.64  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$795 - $7,047  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,459 - $42,835  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 127

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United States (change)

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About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
79 %
Male
21 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.
Less than 1 year
6%
1-4 years
35%
5-9 years
27%
10-19 years
22%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries



National Average
$30,000



Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 27%


Call Center
up arrow 2%

Problem Solving
up arrow 2%

Phone Support
0%

Microsoft Excel
0%

National Average
$30,000

Microsoft Office
up arrow 1%

Windows Operating System General Use
up arrow 1%

Customer Service
up arrow 2%

Computer Service
up arrow 2%

Call center operations
up arrow 3%

Data Entry
up arrow 3%

Sales
up arrow 4%

up arrow 6%

Microsoft Word
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 33 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
6%
1-4 years
35%
5-9 years
27%
10-19 years
22%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 67%
vision benefits
Vision: 54%
dental benefits
None: 18%
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