Customer Service Representative (CSR) Salary with Customer Relationship Management (CRM) skills (United States)

The average rate for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills is $13.75 per hour. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,028 - $51,951
(Median)
27K
36K
44K
52K
MEDIAN: $36,232
10%
50%
75%
90%
Add this chart to your site: 640px    300px
Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.73 - $18.92
(Median)
9
11
14
16
19
MEDIAN: $13.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,028 - $51,951  
   
Bonus
$0.00 - $3,829  
Profit Sharing
$201.00 - $2,970  
Commission
$290.87 - $9,967  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,586 - $46,949  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 647
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$9.73 - $18.92  
   
Hourly Tips
$0.25 - $0.67  
Overtime
$13.43 - $28.98  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,829  
   
Commission
$290.87 - $9,967  
Profit Sharing
$201.00 - $2,970  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,586 - $46,949  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,173
Is Customer Service Representative (CSR) your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Customer Service Representative (CSR) Job Listings

Search for more jobs:
job title / company
location

Popular Employer Salaries for Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills

Pay by Experience Level for Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Charlotte
up arrow 23%
Houston
up arrow 23%
Philadelphia
up arrow 22%
Milwaukee
up arrow 19%
New York
up arrow 16%
Portland
up arrow 14%
Minneapolis
up arrow 12%
Atlanta
up arrow 10%
Seattle
up arrow 10%
National Average
$32,000
St. Louis
up arrow 1%
Phoenix
up arrow 3%
San Diego
up arrow 4%
Chicago
up arrow 5%
Los Angeles
up arrow 7%
Denver
up arrow 15%
Larger circles over a city indicate a job is popular in that location.

Experience Affects Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills Salaries

Late-Career
up arrow 11%
Experienced
up arrow 4%
Mid-Career
0%
National Average
$32,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 494 votes.

Gender

Female
73%
female alumni
 
Male
27%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
26%
10-19 years
26%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 62%
vision benefits Vision: 47% employee benefits None: 24%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -