Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary

The average rate for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills is $14.39 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$27,478 - $51,678
$27K
$38K
$52K
MEDIAN: $38,040
10%
50%
90%

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$9.92 - $19.46
$9
$14
$19
MEDIAN: $14.39
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$27,478 - $51,678  
   
Bonus
$488.80 - $6,045  
Profit Sharing
$298.84 - $4,228  
Commission
$412.17 - $12,724  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,376 - $47,258  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 761
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$9.92 - $19.46  
   
Hourly Tips
$5.00  
Overtime
$14.78 - $31.08  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$488.80 - $6,045  
   
Commission
$412.17 - $12,724  
Profit Sharing
$298.84 - $4,228  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,376 - $47,258  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 1,521

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $33,218

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 454 votes.
039
Less than 1 year
3%
1-4 years
39%
5-9 years
21%
10-19 years
24%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 13%



National Average
$33,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 454 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
21%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 60%
vision benefits
Vision: 52%
dental benefits
None: 24%
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