Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary

The average rate for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills is $14.39 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$27,899 - $52,195
$28K
$38K
$52K
MEDIAN: $38,344
10%
50%
90%

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$9.98 - $19.58
$10
$14
$20
MEDIAN: $14.49
10%
50%
90%

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$0$52K
Salary $27,899 - $52,195
Bonus $408.31 - $6,230
Profit Sharing $147.00 - $4,289
Commission $250.00 - $14,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,392 - $47,652
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 792
Hourly Data $0$30
Hourly Rate $9.98 - $19.58
Hourly Tips $0.22 - $4.97
Overtime $15.09 - $30.71
Annual Data $0$47K
Bonus $408.31 - $6,230
Commission $250.00 - $14,000
Profit Sharing $147.00 - $4,289
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,392 - $47,652
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,654

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Service Representative (CSR) Job Listings

Popular Employer Salaries for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 1,158 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 636 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 673 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 280 salaries.

Pay Difference by Location

National Average: $33,231

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 551 votes.
Less than 1 year
3%
1-4 years
39%
5-9 years
20%
10-19 years
25%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲14%

▲6%

▼0%

National Average
$33,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 551 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
39%
5-9 years
20%
10-19 years
25%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 61%
vision benefits
Vision: 52%
no benefits
None: 25%
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