A Customer Service Representative (CSR) at Citibank earns an average wage of $12.20 per hour.

$10.85 - $14.71
(Median)
$11
$12
$15
MEDIAN: $12.00
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$10.85 - $14.71  
   
Overtime
$16.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,223 - $31,139  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 13
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Customer Service Representative (CSR) Job Listings

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Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
up arrow 5%

Call center operations
up arrow 1%

National Average
$26,000

Customer Service
up arrow 1%

Problem Solving
up arrow 3%

Typing
up arrow 5%

Customer Relations
up arrow 7%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
7%
1-4 years
71%
5-9 years
21%

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 85%
medical benefits
Vision: 85%
dental benefits
None: 8%
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