A Customer Service Representative (CSR) at Citibank earns an average wage of $12.25 per hour.

$10.94 - $14.22
$11
$12
$14
MEDIAN: $12.25
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$10.94 - $14.22  
   
Overtime
$18.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,297 - $30,428  
   
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 13

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United States (change)

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Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
82 %
Male
18 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
078
Less than 1 year
7%
1-4 years
79%
5-9 years
14%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
up arrow 5%

Call center operations
up arrow 2%

National Average
$26,000

Customer Service
up arrow 2%

Problem Solving
up arrow 3%

Typing
up arrow 7%

Customer Relations
up arrow 7%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
7%
1-4 years
79%
5-9 years
14%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 77%
vision benefits
Vision: 77%
dental benefits
None: 15%
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