Customer Service Representative (CSR) at Citibank Salary

A Customer Service Representative (CSR) at Citibank earns an average wage of $12.16 per hour.

$10.91 - $14.27
$11
$12
$14
MEDIAN: $12.16
10%
50%
90%

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National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$6$12$18
Hourly Rate
$10.91 - $14.27  
   
Overtime
$18.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,234 - $30,539  
   
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 12

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Key Stats for Customer Service Representative (CSR)

Gender

Female
90 %
Male
10 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
Less than 1 year
8%
1-4 years
85%
5-9 years
8%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
▲6%

Call center operations
▲2%

National Average
$25,000

Customer Service
▼1%

Problem Solving
▼2%

Typing
▼6%

Customer Relations
▼6%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
8%
1-4 years
85%
5-9 years
8%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 83%
vision benefits
Vision: 83%
no benefits
None: 17%