A Customer Service Representative (CSR) in Peoria, Illinois earns an average wage of $11.57 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. Skills that are associated with high pay for this job are Sales, Customer Service, Customer Relations, and Problem Solving.

$8.43 - $15.89
(Median)
$8
$12
$16
MEDIAN: $11.00
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$8.43 - $15.89  
   
Overtime
$19.52  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,809 - $34,555  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 20

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About Peoria, Illinois

Peoria County, Illinois
118,661
Male:
56,229 (47.4%)
Female:
62,432 (52.6%)
Peoria /piːˈɔːriə/ is a city in and the county seat of Peoria County, Illinois, United States, and the largest city on the Illinois River. Established in 1691 by the French explorer Henri de Tonti, Peoria is the oldest European settlement in Illinois, and is named after the Peoria tribe. As of the 2010 census, the city was the seventh-most populated in Illinois (and the third largest outside of the Chicago metropolitan area), with a population of 115,007. The Peoria Metropolitan Statistical Area had a population of 373,590 in 2011. Peoria had a population of 118,943 in 2010, when far northern Peoria was also included. Peoria is the headquarters for Caterpillar Inc., one of the 30 companies composing the Dow Jones Industrial Average. Peoria is one of the oldest settlements in Illinois, as explorers first ventured up the Illinois River from the Mississippi. The lands that eventually would become Peoria were first...
Peoria:
$49,121
Illinois:
$59,588
$787
Peoria:
$132,100
Illinois:
$180,300
6.5%

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 14%

National Average
$26,000

Entry-Level
up arrow 2%

Skills That Affect Customer Service Representative (CSR) Salaries

Sales
up arrow 22%

Customer Service
up arrow 17%

Customer Relations
up arrow 15%

Problem Solving
up arrow 10%

National Average
$26,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
17%
1-4 years
50%
5-9 years
13%
10-19 years
17%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 50%
medical benefits
Vision: 43%
dental benefits
None: 7%
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