Customer Service Representative (CSR) with Customer Relations Skills in Cleveland, Ohio Salary

The average pay for a Customer Service Representative (CSR) with Customer Relations skills in Cleveland, Ohio is $13.45 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career.

$25,312 - $46,799
(Median)
$
$34K
$
MEDIAN: $34,437
50%

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$9.34 - $16.23
(Median)
$9
$13
$16
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$34,437  
   
Bonus
$983  
Commission
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,085 - $46,739  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.34 - $16.23  
   
Overtime
$10.14  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$983  
   
Commission
$1,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,085 - $46,739  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 18
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Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 10%

Mid-Career
up arrow 4%

National Average
$29,000

Entry-Level
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

1-4 years
46%
5-9 years
13%
10-19 years
33%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 60%
medical benefits
Vision: 40%
dental benefits
None: 35%
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