Customer Service Representative (CSR) Salary at Verizon Wireless

A Customer Service Representative (CSR) at Verizon Wireless earns an average wage of $14.98 per hour. Most people with this job move on to other positions after 20 years in this field. A skill in Sales is associated with high pay for this job.

$26,783 - $43,419
(Median)
$27K
$30K
$43K
MEDIAN: $29,987
10%
50%
90%

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$11.92 - $18.23
(Median)
$12
$15
$18
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$26,783 - $43,419  
   
Bonus
$494.93 - $4,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,696 - $43,563  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 32
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$11.92 - $18.23  
   
Overtime
$1.96 - $26.61  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$494.93 - $4,546  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,696 - $43,563  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 52
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Experience Affects Customer Service Representative (CSR) at Verizon Wireless Salaries

Mid-Career
up arrow 10%

Experienced
up arrow 2%


National Average
$33,000

Skills That Affect Customer Service Representative (CSR) at Verizon Wireless Salaries

Sales
up arrow 12%

Typing
up arrow 3%

Customer Relations
up arrow 2%

Call Center
0%

Problem Solving
0%

National Average
$33,000

Customer Service
up arrow 1%

Phone Support
up arrow 2%

Microsoft Office
up arrow 4%

Computer Service
up arrow 9%

Data Entry
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
8%
1-4 years
50%
5-9 years
24%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 94% dental benefits Dental: 90%
vision benefits Vision: 81% employee benefits None: 5%
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