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Customer Service Representative (CSR) Salary at Verizon Wireless (United States)

The average wage for a Customer Service Representative (CSR) at Verizon Wireless is $14.61 per hour. Experience does not have a big impact on this job’s wage. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Sales is associated with high pay for this job.
Customer Service Representative (CSR) at Verizon Wireless Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$26,557 - $39,297
(Median)
27K
39K
MEDIAN: $29,563
10%
90%
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Customer Service Representative (CSR) at Verizon Wireless Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.10 - $18.31
(Median)
10
13
18
MEDIAN: $14.00
10%
25%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$26,557 - $39,297  
   
Bonus
$502 - $4,546  
Profit Sharing
$600 - $5,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,038 - $42,945  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 42
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.10 - $18.31  
   
Overtime
$6.30 - $26.73  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$502 - $4,546  
   
Profit Sharing
$600 - $5,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,038 - $42,945  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 67
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Experience Affects Customer Service Representative (CSR) at Verizon Wireless Salaries

Experienced
up arrow 4%
Mid-Career
up arrow 2%
National Average
$32,000

Skills That Affect Customer Service Representative (CSR) at Verizon Wireless Salaries

Sales
up arrow 12%
Typing
up arrow 6%
Customer Relations
up arrow 5%
Customer Service
up arrow 3%
Call Center
up arrow 3%
Problem Solving
up arrow 2%
National Average
$32,000
Phone Support
up arrow 5%
Data Entry
up arrow 9%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 30 votes.

Gender

Female
51%
female alumni
 
Male
49%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
49%
5-9 years
27%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 92% dental benefits Dental: 90%
vision benefits Vision: 82% employee benefits None: 6%