Customer Service Representative (CSR) Salary at Verizon Wireless

The average wage for a Customer Service Representative (CSR) at Verizon Wireless is $14.95 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience. A skill in Sales is associated with high pay for this job.

$26,840 - $43,218

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$11.00 - $18.15

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$26,840 - $43,218  
   
Bonus
$490.68 - $4,546  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,430 - $43,442  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 34
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.00 - $18.15  
   
Overtime
$1.97 - $26.49  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$490.68 - $4,546  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,430 - $43,442  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 54
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Experience Affects Customer Service Representative (CSR) at Verizon Wireless Salaries

Mid-Career
up arrow 7%

Experienced
up arrow 2%


National Average
$33,000

Skills That Affect Customer Service Representative (CSR) at Verizon Wireless Salaries

Sales
up arrow 13%

Customer Relations
up arrow 3%

Typing
up arrow 3%

Problem Solving
0%

National Average
$33,000

Customer Service
up arrow 1%

Call Center
up arrow 1%

Phone Support
up arrow 2%

Microsoft Office
up arrow 4%

Data Entry
up arrow 11%

Computer Service
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 20 votes.

Gender

Female
48 %
Male
52 %

Years of Experience

Less than 1 year
8%
1-4 years
50%
5-9 years
24%
10-19 years
16%
20 years or more
2%

Common Health Benefits

medical benefits Medical: 93% dental benefits Dental: 87%
vision benefits Vision: 80% employee benefits None: 6%
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