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Customer Service Representative (CSR) Salary at Verizon Wireless

The average wage for a Customer Service Representative (CSR) at Verizon Wireless is $14.58 per hour. Experience does not have a big impact on this job’s wage. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Sales is associated with high pay for this job.
$26,557 - $40,626
(Median)
27K
41K
MEDIAN: $29,763
10%
90%

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$9.83 - $17.71
(Median)
9
13
18
MEDIAN: $14.00
10%
25%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$26,557 - $40,626  
   
Bonus
$498.89 - $4,450  
Profit Sharing
$400.00 - $5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,817 - $42,615  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 42
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.83 - $17.71  
   
Overtime
$2.04 - $25.82  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$498.89 - $4,450  
   
Profit Sharing
$400.00 - $5,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,817 - $42,615  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 61
United States (change)

Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) at Verizon Wireless Salaries

Experienced
up arrow 3%

Mid-Career
up arrow 1%

National Average
$32,000


Skills That Affect Customer Service Representative (CSR) at Verizon Wireless Salaries

Sales
up arrow 12%

Customer Relations
up arrow 4%

Call Center
up arrow 3%

Typing
up arrow 3%

Customer Service
up arrow 2%

Problem Solving
up arrow 1%

National Average
$32,000

Phone Support
up arrow 5%

Data Entry
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
7%
1-4 years
50%
5-9 years
26%
10-19 years
14%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 93% dental benefits Dental: 91%
vision benefits Vision: 83% employee benefits None: 5%