The average pay for a Customer Service Representative (CSR) in Chattanooga, Tennessee is $10.32 per hour. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. A skill in Microsoft Excel is associated with high pay for this job.

$23,000 - $38,000
$32K
MEDIAN: $31,862
50%

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$8.44 - $16.51
$8
$10
$17
MEDIAN: $10.32
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$31,862  
   
Commission
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,443 - $38,888  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 7
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.44 - $16.51  
   
Overtime
$14.28 - $23.70  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Commission
$2,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,443 - $38,888  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 28

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About Chattanooga, Tennessee

Hamilton County, Tennessee
176,597
Male:
83,640 (47.4%)
Female:
92,957 (52.6%)
Chattanooga is a city in the U.S. state of Tennessee, with a population of 176,588 in 2015. The fourth-largest city in Tennessee, it is on the Tennessee River 135 miles (217 km) southeast of Nashville, 120 miles (190 km) northeast of Huntsville, Alabama, and 148 miles (238 km) northeast of Birmingham, Alabama. Chattanooga abuts the Georgia border and there are three major interstate highways in its vicinity: I-24, I-75, and I-59. The city lies between the Appalachian Mountains and the Cumberland Plateau, surrounded by mountains and ridges. The official nickname for Chattanooga is the Scenic City, reinforced by the city's reputation for outdoor activities. Unofficial nicknames include River City, Chatt, Nooga, Chattown, and Gig City, referencing Chattanooga's claims that it has the fastest internet service in the Western Hemisphere. Chattanooga is internationally known for the 1941 song "Chattanooga Choo Choo" by Glenn Miller and his orchestra. Chattanooga is home to the University of Tennessee...
Chattanooga:
$40,004
Tennessee:
$47,275
$764
Chattanooga:
$151,400
Tennessee:
$150,600
5.3%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
85 %
Male
15 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
048
Less than 1 year
3%
1-4 years
49%
5-9 years
26%
10-19 years
17%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 36%

Mid-Career
up arrow 4%

Late-Career
up arrow 3%

National Average
$26,000


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
up arrow 16%

Call center operations
up arrow 4%

Customer Relations
up arrow 4%

Customer Service
up arrow 1%

National Average
$26,000

Computer Service
up arrow 1%

Call Center
up arrow 8%

Problem Solving
up arrow 15%

Typing
up arrow 16%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
3%
1-4 years
49%
5-9 years
26%
10-19 years
17%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 43%
vision benefits
Vision: 24%
dental benefits
None: 24%
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