Customer Service Representative (CSR) in Chattanooga, Tennessee Salary

The average pay for a Customer Service Representative (CSR) in Chattanooga, Tennessee is $10.32 per hour. Pay for this job rises steadily for more experienced workers, but goes down significantly for the few employees with more than 20 years' experience. Skills that are associated with high pay for this job are Data Entry, Microsoft Office, and Microsoft Excel.

$26,500 - $38,446
$33K
MEDIAN: $33,129
50%

Add this chart to your site: 640px    300px

$8.73 - $16.55
$8
$10
$17
MEDIAN: $10.32
10%
50%
90%

Add this chart to your site: 640px    300px

Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$33,129  
   
Commission
$2,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,719 - $39,331  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.73 - $16.55  
   
Overtime
$13.74 - $25.31  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Commission
$2,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,719 - $39,331  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 26

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

About Chattanooga, Tennessee

Hamilton County, Tennessee
176,597
Male:
83,640 (47.4%)
Female:
92,957 (52.6%)
Chattanooga is a city in the U.S. state of Tennessee, with a population of 176,588 in 2015. The fourth-largest city in Tennessee, it is on the Tennessee River 135 miles (217 km) southeast of Nashville, 120 miles (190 km) northeast of Huntsville, Alabama, and 148 miles (238 km) northeast of Birmingham, Alabama. Chattanooga abuts the Georgia border and there are three major interstate highways in its vicinity: I-24, I-75, and I-59. The city lies between the Appalachian Mountains and the Cumberland Plateau, surrounded by mountains and ridges. The official nickname for Chattanooga is the Scenic City, reinforced by the city's reputation for outdoor activities. Unofficial nicknames include River City, Chatt, Nooga, Chattown, and Gig City, referencing Chattanooga's claims that it has the fastest internet service in the Western Hemisphere. Chattanooga is internationally known for the 1941 song "Chattanooga Choo Choo" by Glenn Miller and his orchestra. Chattanooga is home to the University of Tennessee...
Chattanooga:
$40,004
Tennessee:
$47,275
$764
Chattanooga:
$151,400
Tennessee:
$150,600
5.3%

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $22,000 based on 19 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $26,000 based on 9 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 8 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $27,000 based on 6 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
69 %
Male
31 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
46%
5-9 years
23%
10-19 years
17%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲35%

Late-Career
▲2%

Mid-Career
▼0%

National Average
$26,000

▼16%

Skills That Affect Customer Service Representative (CSR) Salaries

Data Entry
▲21%

Microsoft Office
▲15%

Microsoft Excel
▲13%

Call center operations
▲2%

National Average
$26,000

Computer Service
▼1%


Customer Relations
▼2%

Problem Solving
▼6%

Call Center
▼8%

Typing
▼8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
69 %
Male
31 %

Years of Experience

Less than 1 year
3%
1-4 years
46%
5-9 years
23%
10-19 years
17%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 33%
vision benefits
Vision: 24%
no benefits
None: 33%