The average wage for a Customer Service Representative (CSR) in Virginia Beach, Virginia is $12.07 per hour. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay. A skill in Call Center is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.

$24,787 - $34,408
(Median)
$
$29K
$
MEDIAN: $29,000
50%

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$8.44 - $17.45
(Median)
$8
$12
$17
MEDIAN: $12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$29,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,988 - $37,640  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 8
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$8.44 - $17.45  
   
Hourly Tips
$1.57  
Overtime
$22.66  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,988 - $37,640  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 32
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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 20%


National Average
$26,000


Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
up arrow 12%

Customer Relations
up arrow 6%

Microsoft Office
up arrow 5%

Sales
up arrow 3%

Call center operations
up arrow 2%

Customer Service
up arrow 1%

Data Entry
0%

National Average
$26,000

Problem Solving
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
5%
1-4 years
60%
5-9 years
10%
10-19 years
20%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 63%
medical benefits
Vision: 63%
dental benefits
None: 21%
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