Customer Service Representative (CSR) in Roanoke, Virginia Salary

The average wage for a Customer Service Representative (CSR) in Roanoke, Virginia is $14.74 per hour. Most people with this job move on to other positions after 20 years in this career.

$11.75 - $16.37
$12
$15
$16
MEDIAN: $14.74
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$11.75 - $16.37  
   
Overtime
$22.21  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,836 - $40,547  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 15

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United States (change)

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About Roanoke, Virginia

Roanoke city, Virginia
99,897
Male:
47,252 (47.3%)
Female:
52,645 (52.7%)
Roanoke is an independent city in the southern U.S. state of Virginia. As of the 2010 census, the population was 97,032. It is located in the Roanoke Valley of the Roanoke Region of Virginia. Roanoke is the largest municipality in Southwest Virginia, and is the principal municipality of the Roanoke Metropolitan Statistical Area (MSA), which had a 2010 population of 308,707. It is composed of the independent cities of Roanoke and Salem, and Botetourt, Craig, Franklin, and Roanoke counties. Bisected by the Roanoke River, Roanoke is the commercial and cultural hub of much of Southwest Virginia and portions of Southern West Virginia. Incorporation The town first called Big Lick was established in 1852 and chartered in 1874. It was named for a large outcropping of salt which drew the wildlife to the site near the Roanoke River. In 1882 it became the town of Roanoke, and in 1884 it was chartered as the...
Roanoke:
$39,835
Virginia:
$66,262
$759
Roanoke:
$134,100
Virginia:
$257,800
4.2%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
63 %
Male
38 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
Less than 1 year
18%
1-4 years
24%
5-9 years
24%
10-19 years
29%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲1%

National Average
$31,000

Entry-Level
▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

National Average
$31,000

Customer Service
▼1%

Call center operations
▼8%

Call Center
▼15%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
18%
1-4 years
24%
5-9 years
24%
10-19 years
29%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 73%
vision benefits
Vision: 73%
dental benefits
None: 9%
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