The average wage for a Customer Service Representative (CSR) in Roanoke, Virginia is $14.74 per hour. Most people with this job move on to other positions after 20 years in this career.

$11.75 - $16.37
(Median)
$12
$15
$16
MEDIAN: $14.00
10%
50%
90%

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Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$11.75 - $16.37  
   
Overtime
$22.21  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,836 - $40,547  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 15
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Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 1%

National Average
$31,000

Entry-Level
up arrow 8%

Skills That Affect Customer Service Representative (CSR) Salaries

National Average
$31,000

Customer Service
up arrow 1%

Call center operations
up arrow 8%

Call Center
up arrow 15%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
18%
1-4 years
24%
5-9 years
24%
10-19 years
29%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 73%
medical benefits
Vision: 73%
dental benefits
None: 9%
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