Entry-Level Customer Service Representative (CSR) in Columbus, Ohio Salary

The average rate for an Entry-Level Customer Service Representative (CSR) in Columbus, Ohio is $13.12 per hour.

$24,588 - $40,048
$25K
$32K
$40K
MEDIAN: $32,143
10%
50%
90%

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$9.92 - $16.30
$9
$13
$16
MEDIAN: $13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$24,588 - $40,048  
   
Bonus
$-0.50 - $3,471  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,244 - $38,824  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 25
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.92 - $16.30  
   
Hourly Tips
$0.40  
Overtime
$14.45 - $27.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$-0.50 - $3,471  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,244 - $38,824  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 69

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About Columbus, Ohio

Franklin County, Ohio
849,067
Male:
413,981 (48.8%)
Female:
435,086 (51.2%)
Columbus (/kəˈlʌmbəs/; kə-LUM-bəs) is the capital and largest city of the U.S. state of Ohio. It is the 15th largest city in the United States, with a population of 850,106 (2015 estimate). It is the core city of the Columbus, OH Metropolitan Statistical Area (MSA), which encompasses a ten county area. It is Ohio's third largest metropolitan area, behind Cleveland and Cincinnati. Under the Combined Statistical Area (CSA) model, the Columbus, OH Metropolitan Statistical Area was the 25th largest in the United States. According to the U.S. Census Bureau, the Columbus-Marion-Zanesville, OH Combined Statistical Area (which also includes Marion, Chillicothe, and Mount Vernon) has a population of 2,424,831, making it the second largest metropolitan area in Ohio behind Cleveland. It is also the fourth most populous state capital in the United States, and the third largest city in the Midwestern United States. Columbus is the county seat of Franklin County. The city...
Columbus:
$47,401
Ohio:
$51,075
$871
Columbus:
$137,100
Ohio:
$136,400
4.6%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
76 %
Male
24 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.
Less than 1 year
17%
1-4 years
66%
5-9 years
17%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
up arrow 8%

Phone Support
up arrow 7%

Typing
up arrow 5%

Customer Relations
up arrow 4%

Data Entry
up arrow 3%

Computer Service
0%

National Average
$29,000

Call center operations
up arrow 3%

Call Center
up arrow 6%

Customer Service
up arrow 6%

Problem Solving
up arrow 10%

Sales
up arrow 13%

Windows Operating System General Use
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 8 votes.

Gender

Female
76 %
Male
24 %

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 59%
vision benefits
Vision: 49%
dental benefits
None: 21%
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