Customer Service Representative (CSR) with Customer Service Skills in Richmond, Virginia Salary

A Customer Service Representative (CSR) with Customer Service skills in Richmond, Virginia earns an average wage of $11.47 per hour. Most people with this job move on to other positions after 20 years in this field. For the first five to ten years in this position, wages increase steeply, but any additional experience does not have a big effect on pay.

$30,492 - $37,500
$33K
MEDIAN: $33,000
50%

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$9.82 - $15.58
$9
$11
$16
MEDIAN: $11.19
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$33,000  
   
Bonus
$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,647 - $35,591  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 5
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$8$16$24
Hourly Rate
$9.82 - $15.58  
   
Overtime
$16.79  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Bonus
$1,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,647 - $35,591  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 22

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About Richmond, Virginia

Richmond city, Virginia
220,289
Male:
104,793 (47.6%)
Female:
115,496 (52.4%)
Richmond (/ˈrɪtʃmənd/ RICH-mənd) is the capital of the Commonwealth of Virginia, in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. While it was incorporated in 1742, Richmond has been an independent city since 1871. As of the 2010 census, the population was 204,214; in 2015, the population was estimated to be 220,289, the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James River, 44 miles (71 km) west of Williamsburg, 66 miles (106 km) east of Charlottesville, and 98 miles (158 km) south of Washington, D.C. Surrounded by Henrico and Chesterfield counties, the city is located at the intersections of Interstate 95 and Interstate 64, and encircled by Interstate 295 and Virginia State Route 288. Major suburbs include Midlothian to the southwest,...
Richmond:
$39,906
Virginia:
$66,262
$927
Richmond:
$199,900
Virginia:
$257,800
5.6%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
94 %
Male
6 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
Less than 1 year
7%
1-4 years
52%
5-9 years
19%
10-19 years
15%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲18%

Experienced
▲15%

National Average
$25,000

Entry-Level
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
7%
1-4 years
52%
5-9 years
19%
10-19 years
15%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 50%
vision benefits
Vision: 45%
no benefits
None: 25%
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