Customer Service Representative (CSR) Salary in New York (United States)

The average pay for a Customer Service Representative (CSR) in New York, New York is $13.86 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Customer Service Representative (CSR) in New York, New York Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,304 - $49,763
(Median)
29K
37K
43K
50K
MEDIAN: $37,063
10%
50%
75%
90%
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Customer Service Representative (CSR) in New York, New York Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.13 - $20.50
(Median)
10
12
14
17
21
MEDIAN: $13.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$29,304 - $49,763  
   
Bonus
$0.00 - $3,072  
Commission
$1,178 - $29,590  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,352 - $48,912  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 363
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.13 - $20.50  
   
Overtime
$9.90 - $36.97  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,072  
   
Commission
$1,178 - $29,590  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,352 - $48,912  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 363
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Pay by Experience Level for Customer Service Representative (CSR) in New York, New York

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in New York, New York Salaries

Late-Career
up arrow 16%
National Average
$34,000

Skills That Affect Customer Service Representative (CSR) in New York, New York Salaries

Customer Relationship Management (CRM)
up arrow 11%
Problem Solving
up arrow 3%
Customer Service
0%
National Average
$34,000
Customer Relations
up arrow 1%
Phone Support
up arrow 1%
Typing
up arrow 1%
Microsoft Word
up arrow 1%
Microsoft Office
up arrow 2%
Office Administration
up arrow 2%
Sales
up arrow 4%
Data Entry
up arrow 5%
Microsoft Excel
up arrow 5%
Computer Service
up arrow 5%
Data Processing
up arrow 12%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 85 votes.

Gender

Female
62%
female alumni
 
Male
38%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
28%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 72% dental benefits Dental: 60%
vision benefits Vision: 44% employee benefits None: 26%
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