Customer Service Representative (CSR) Salary in New York

The average rate for a Customer Service Representative (CSR) in New York, New York is $13.90 per hour. People in this job generally don't have more than 20 years' experience.

$29,524 - $49,125

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$9.70 - $20.69

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$29,524 - $49,125  
   
Bonus
$0.00 - $2,936  
Commission
$1,000 - $15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,748 - $47,542  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 144
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$9.70 - $20.69  
   
Overtime
$11.74 - $37.34  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,936  
   
Commission
$1,000 - $15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,748 - $47,542  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 191
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in New York, New York

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) in New York, New York Salaries

Late-Career
up arrow 14%



National Average
$34,000


Skills That Affect Customer Service Representative (CSR) in New York, New York Salaries

Customer Relationship Management (CRM)
up arrow 9%

Microsoft Office
up arrow 5%

Office Administration
up arrow 1%

Customer Relations
0%

Problem Solving
0%

Microsoft Word
0%

National Average
$34,000

Phone Support
up arrow 2%

Customer Service
up arrow 3%

Call Center
up arrow 4%

Data Entry
up arrow 4%

Typing
up arrow 4%

Microsoft Excel
up arrow 4%

Computer Service
up arrow 5%

Sales
up arrow 9%

Data Processing
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
25%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 68% dental benefits Dental: 57%
vision benefits Vision: 42% employee benefits None: 29%
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