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Customer Service Representative (CSR) Salary in New York

The average pay for a Customer Service Representative (CSR) in New York, New York is $13.92 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. People in this job generally don't have more than 20 years' experience.

$29,536 - $48,829
(Median)
$30K
$38K
$49K
MEDIAN: $37,728
10%
50%
90%

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$10.03 - $20.64
(Median)
$10
$14
$21
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$29,536 - $48,829  
   
Bonus
$0.00 - $2,700  
Commission
$1,210 - $12,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,099 - $47,319  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 143
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.03 - $20.64  
   
Overtime
$10.14 - $37.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,700  
   
Commission
$1,210 - $12,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,099 - $47,319  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 179

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Pay by Experience Level for Customer Service Representative (CSR) in New York, New York

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in New York, New York Salaries

Late-Career
up arrow 11%


National Average
$34,000



Skills That Affect Customer Service Representative (CSR) in New York, New York Salaries

Customer Relationship Management (CRM)
up arrow 8%

Microsoft Office
up arrow 1%

Office Administration
up arrow 1%

Customer Relations
0%

Problem Solving
0%

National Average
$34,000

Phone Support
up arrow 2%

Microsoft Word
up arrow 2%

Customer Service
up arrow 4%


Typing
up arrow 5%


Microsoft Excel
up arrow 6%

Computer Service
up arrow 6%

Sales
up arrow 10%

Data Processing
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
27%
10-19 years
16%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 68% dental benefits Dental: 57%
vision benefits Vision: 42% employee benefits None: 29%
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