The average pay for a Customer Service Representative (CSR) in New York, New York is $14.61 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$28,035 - $56,042
$28K
$39K
$56K
MEDIAN: $38,736
10%
50%
90%

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$9.15 - $21.29
$9
$15
$21
MEDIAN: $14.61
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$28,035 - $56,042  
   
Bonus
$511 - $9,787  
Commission
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,448 - $52,905  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 124
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.15 - $21.29  
   
Hourly Tips
$0.25  
Overtime
$12.60 - $29.24  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$511 - $9,787  
   
Commission
$4,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,448 - $52,905  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 164

Find Out Exactly What You Should Be Paid

United States (change)

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About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.
052
Less than 1 year
7%
1-4 years
53%
5-9 years
17%
10-19 years
19%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 22%



National Average
$34,000


Skills That Affect Customer Service Representative (CSR) Salaries




Microsoft Office
up arrow 1%

National Average
$34,000






up arrow 4%



Spanish Language
up arrow 6%

Sales
up arrow 11%

Office Administration
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 28 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
7%
1-4 years
53%
5-9 years
17%
10-19 years
19%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 53%
vision benefits
Vision: 42%
dental benefits
None: 31%
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