Customer Service Representative (CSR) Salary in New York, New York (United States)

The average pay for a Customer Service Representative (CSR) in New York, New York is $13.85 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Customer Service Representative (CSR) in New York, New York Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,112 - $50,122
(Median)
29K
37K
43K
50K
MEDIAN: $36,576
10%
50%
75%
90%
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Customer Service Representative (CSR) in New York, New York Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.10 - $20.36
(Median)
10
12
14
16
20
MEDIAN: $13.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$29,112 - $50,122  
   
Bonus
$0.00 - $3,091  
Commission
$1,181 - $29,361  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,393 - $48,722  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 379
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.10 - $20.36  
   
Overtime
$9.91 - $35.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $3,091  
   
Commission
$1,181 - $29,361  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,393 - $48,722  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 379
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Pay by Experience Level for Customer Service Representative (CSR) in New York, New York
Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in New York, New York Salaries

Late-Career
up arrow 19%
National Average
$33,000

Skills That Affect Customer Service Representative (CSR) in New York, New York Salaries

Customer Relationship Management (CRM)
up arrow 12%
Problem Solving
up arrow 4%
Customer Service
0%
Phone Support
0%
National Average
$33,000
Typing
up arrow 1%
Office Administration
up arrow 1%
Microsoft Word
up arrow 2%
Computer Service
up arrow 2%
Customer Relations
up arrow 3%
Sales
up arrow 3%
Call Center
up arrow 4%
Microsoft Office
up arrow 4%
Microsoft Excel
up arrow 4%
Data Entry
up arrow 5%
Data Processing
up arrow 10%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 89 votes.
Gender
Female
61%
female alumni
 
Male
39%
male alumni
Years of Experience
Less than 1 year
6%
1-4 years
47%
5-9 years
26%
10-19 years
15%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 72% dental benefits Dental: 59%
vision benefits Vision: 43% employee benefits None: 26%
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