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Customer Service Representative (CSR) Salary in New York

The average rate for a Customer Service Representative (CSR) in New York, New York is $13.97 per hour. People in this job generally don't have more than 20 years' experience.

$29,811 - $48,989
(Median)
$30K
$38K
$49K
MEDIAN: $37,999
10%
50%
90%

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$10.14 - $20.45
(Median)
$10
$14
$20
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$29,811 - $48,989  
   
Bonus
$0.00 - $2,473  
Commission
$1,210 - $12,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,328 - $47,680  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 139
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.14 - $20.45  
   
Overtime
$10.07 - $37.55  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,473  
   
Commission
$1,210 - $12,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,328 - $47,680  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 175

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Pay by Experience Level for Customer Service Representative (CSR) in New York, New York

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Representative (CSR) in New York, New York Salaries

Late-Career
up arrow 12%


National Average
$34,000



Skills That Affect Customer Service Representative (CSR) in New York, New York Salaries

Customer Relationship Management (CRM)
up arrow 8%

Microsoft Office
up arrow 1%

Office Administration
up arrow 1%

Customer Relations
0%

Problem Solving
0%

National Average
$34,000

Microsoft Word
up arrow 1%

Customer Service
up arrow 3%

Phone Support
up arrow 3%


Typing
up arrow 5%

Microsoft Excel
up arrow 6%


Computer Service
up arrow 7%

Sales
up arrow 10%

Data Processing
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 62 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
4%
1-4 years
46%
5-9 years
28%
10-19 years
16%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 69% dental benefits Dental: 58%
vision benefits Vision: 44% employee benefits None: 29%