Customer Service Representative (CSR) in New York Salary

The average pay for a Customer Service Representative (CSR) in New York, New York is $14.03 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.

$29,860 - $50,477
(Median)
$30K
$38K
$50K
MEDIAN: $38,027
10%
50%
90%

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$9.25 - $20.81
(Median)
$9
$14
$21
MEDIAN: $14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$29,860 - $50,477  
   
Bonus
$0.00 - $3,041  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,161 - $48,200  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 149
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$9.25 - $20.81  
   
Hourly Tips
$0.25  
Overtime
$9.86 - $36.41  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $3,041  
   
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,161 - $48,200  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 215
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 19%



National Average
$34,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 10%

Microsoft Office
up arrow 1%

Microsoft Word
up arrow 1%

Customer Relations
0%

National Average
$34,000

Problem Solving
up arrow 2%

Call Center
up arrow 2%

Phone Support
up arrow 3%

Microsoft Excel
up arrow 3%



Typing
up arrow 5%

Computer Service
up arrow 7%

Office Administration
up arrow 7%

Spanish Language
up arrow 7%

Sales
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
6%
1-4 years
49%
5-9 years
26%
10-19 years
15%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 57%
medical benefits
Vision: 42%
dental benefits
None: 29%
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