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Customer Service Representative (CSR) Salary in New York

A Customer Service Representative (CSR) in New York, New York earns an average wage of $13.90 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
$29,444 - $48,719
(Median)
29K
37K
43K
49K
MEDIAN: $37,228
10%
50%
75%
90%

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$10.35 - $20.67
(Median)
10
14
17
21
MEDIAN: $13.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$29,444 - $48,719  
   
Bonus
$0.00 - $2,043  
Commission
$1,221 - $12,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,506 - $47,875  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 148
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.35 - $20.67  
   
Overtime
$9.83 - $37.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $2,043  
   
Commission
$1,221 - $12,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,506 - $47,875  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 179
United States (change)

Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR) in New York, New York

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Experience Affects Customer Service Representative (CSR) in New York, New York Salaries

Late-Career
up arrow 14%



National Average
$34,000


Skills That Affect Customer Service Representative (CSR) in New York, New York Salaries

Customer Relationship Management (CRM)
up arrow 10%

Problem Solving
up arrow 2%

Office Administration
up arrow 2%

Microsoft Word
up arrow 1%

National Average
$34,000

Customer Service
up arrow 1%

Microsoft Office
up arrow 1%

Phone Support
up arrow 2%

Customer Relations
up arrow 3%

Typing
up arrow 3%

Computer Service
up arrow 4%


Microsoft Excel
up arrow 5%


Sales
up arrow 7%

Data Processing
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 74 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
6%
1-4 years
46%
5-9 years
28%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 71% dental benefits Dental: 59%
vision benefits Vision: 43% employee benefits None: 28%