The average rate for a Mid-Career Customer Service Representative (CSR) in Los Angeles, California is $15.15 per hour.

$30,410 - $60,402
(Median)
$30K
$39K
$60K
MEDIAN: $39,266
10%
50%
90%

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$10.98 - $20.94
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,410 - $60,402  
   
Bonus
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,619 - $51,771  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 18
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.98 - $20.94  
   
Overtime
$22.89  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,619 - $51,771  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 48
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Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 7%

Microsoft Excel
up arrow 4%

Call center operations
up arrow 3%

Customer Relations
up arrow 1%

Problem Solving
0%

National Average
$34,000

Customer Service
up arrow 2%

Typing
up arrow 2%

Microsoft Office
up arrow 3%

Phone Support
up arrow 4%

Call Center
up arrow 6%

Data Entry
up arrow 6%

Computer Service
up arrow 9%

Spanish Language
up arrow 15%

Data Processing
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
67 %
Male
33 %

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 60%
medical benefits
Vision: 53%
dental benefits
None: 21%
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