Hourly Rate for Customer Service Representative (CSR) Jobs

Updated: 6 Feb 2012
United States » Job » Customer Service Representative (CSR) Overview » Customer Service Representative (CSR) Hourly Rate
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national salary data
National Pay Data
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate$8.85 - $17.49  
   
Overtime$12.13 - $26.95  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus$2.16 - $3,529  
   
Commission$243.72 - $10,064  
Profit Sharing$250.83 - $4,819  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,344 - $42,725  
PayScale
Country: United States | Currency: USD | Updated: 6 Feb 2012 | Individuals Reporting: 19,078
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Companies and Industries for Customer Service Representative (CSR) Jobs

Popular Employers

Hourly Rate

Verizon Wireless$12.06 - $18.53
Comcast Cable, Inc.$10.83 - $18.47
Wal-Mart Stores, Inc$8.02 - $12.00
TD Bank, N.A.$10.47 - $15.60
Lowe's Home Improvement Inc.$8.14 - $12.90
Popular Industries

Hourly Rate

Insurance$9.62 - $18.70
Banking$9.50 - $17.40
Retail$8.60 - $17.65
Manufacturing and Distribution$9.55 - $18.56
Customer Service Solutions / CRM$8.70 - $17.35

key statistics
Key Statistics for Customer Service Representative (CSR) Jobs

Gender
Female
74%
female alumni
 
Male
26%
male alumni
Hourly Rate:$10.40 - $14.94 $10.13 - $15.08
Years of Experience
Less than 1 year
3%
1-4 years
40%
5-9 years
26%
10-19 years
22%
20 years or more
9%
Most Common Health Benefits
medical benefits Medical: 70% dental benefits Dental: 59%
vision benefits Vision: 44% employee benefits None: 28%

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career path
Career Path for Customer Service Representative (CSR) Jobs

Common Past Jobs
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

$19,344 - $42,725
payscale
Cashier
$13,844 - $23,848
Sales Associate
$15,476 - $61,719
Waiter/Waitress
$7,776 - $38,989
 
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

$19,344 - $42,725
payscale
Administrative Assistant
$21,035 - $43,815
Senior Customer Service Representative (CSR)
$24,993 - $53,721
Customer Service Supervisor
$21,641 - $57,483
 

career path
Salary Map for Customer Service Representative (CSR) Jobs

Highest Hourly Rates By City for Customer Service Representative (CSR) Jobs

Top Cities by Popularity for Customer Service Representative (CSR) Jobs

Highest Hourly Rates By City Top Cities by Popularity

sample job description
Customer Service Representative (CSR) Job Description

People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.

See Sample Job Descriptions for All Jobs

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More Charts for Customer Service Representative (CSR) Jobs

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Customer Service Representative (CSR) Jobs

A promise is a promise... right?
Customer Service Representative (CSR) - (City withheld for privacy), California, United States
I started working for this company over 3yrs ago, and felt that what i was being paid after studies and requirements were met, was unfair. So I quit, after the employer told us we were not getting a raise this yr. When I was hired by the new agent, under the same company, was promised a raise after 3 months, and then changed it to giving health coverage INSTEAD, which should have already been included from besides the fact. Dont let anyone fool you, if you are promised something, ask for it, and...
Posted in Fair Pay on 3 Dec 2008
Relocating Tip...Save on interview traveling
Customer Service Representative (CSR) - (City withheld for privacy), Arizona, United States
When you've made up your mind that a move is necessary to improve quality of life whether it be through enhanced economic or cultural opportunities, always...always...always check out the job fairs. As you may guess, all phases of the job search cannot be done online...travel for interviews or assessment testing is necessary. With the current economic climate being what it is, saving your dollars is very important. Rising cost of fuel is affecting air, rail, and highway travel. Job Fairs allow y...
Posted in Moving/Relocation on 31 Jul 2008
I am doing more than a run of the mill customer service rep
Customer Service Representative (CSR) - (City withheld for privacy), Tennessee, United States
When I was hired in, my responsibilities included answering the phones, filing and assisting the sales executive. Now my responsibilities have increased to more sales, more paperwork, more data entry, driver check-in, handing out checks each week, answering phones, billing questions.
Posted in Fair Pay on 8 Feb 2008
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