What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Brownsville:
"Use my knowledge and my skills to improve the company."
Pros: I get to meet new people, and help them to the fullest.
Customer Service Representative (CSR) in Clark:
Pros: Ability to make decisions, nice people, positive environment most of the time. Feeling of accomplishment.
Cons: Always working past five o clock, no compensation for it, mental exhaustion, long commute, dealing with customers and phone calls.
Customer Service Representative (CSR) in McDonough:
Pros: I love the fact that I can interact with people on a daily basis. I'm able to coach my peers and evaluate their progress on a weekly basis. Most of all, I get to share what I've learned and make a difference on my team.
Cons: I don't like that I'm a bit overworked and underpaid. I've taken on a lot of responsibilities and tasks but my pay has remained the same. I even relocated and I have a degree. I wish they would pay me more.
Customer Service Representative (CSR) in Louisville:
Pros: Never a dull moment, new challenges everyday, laid back atmosphere, involves a lot of mental stimulation, critical thinking, and problem solving, plenty of overtime opportunity available.
Cons: Non-rewarding, no sense of accomplishment, no raises or incentives.
Customer Service Representative (CSR) in Seattle:
"Busy, Busy but happy."
Pros: What I like most about my job is the people. I have a very friendly, and supportive staff that I feel really care about me.
Cons: I think that my job requires a lot more work than one would think and thus that we are under paid.