Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills in New York Salary

The average pay for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills in New York, New York is $35,913 per year. Pay for this job does not change much between less experienced and more experienced workers. Most people with this job move on to other positions after 20 years in this career.

$29,441 - $59,180
$29K
$36K
$59K
MEDIAN: $35,913
10%
50%
90%

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$10.14 - $26.63
$10
$19
$27
MEDIAN: $19.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$29,441 - $59,180  
   
Bonus
$1,526  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,511 - $61,109  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 21
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$10.14 - $26.63  
   
Overtime
$24.59  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$1,526  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,511 - $61,109  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11

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United States (change)

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About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
1-4 years
59%
5-9 years
13%
10-19 years
25%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Entry-Level
up arrow 2%

Experienced
up arrow 2%

National Average
$38,000

Mid-Career
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

1-4 years
59%
5-9 years
13%
10-19 years
25%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 68%
vision benefits
Vision: 64%
dental benefits
None: 21%
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