The average salary for a Customer Service Representative (CSR) at Cigna Corporation is $32,304 per year. People in this job generally don't have more than 10 years' experience.

$30,320 - $34,808
(Median)
$30K
$32K
$35K
MEDIAN: $32,304
10%
50%
90%

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$13.25 - $16.50
(Median)
$
$14
$
MEDIAN: $14.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Salary
$30,320 - $34,808  
   
Bonus
$1,720  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,066 - $35,281  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 15
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$14.24  
   
Overtime
$21.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Bonus
$1,720  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,066 - $35,281  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
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Experience Affects Customer Service Representative (CSR) Salaries


National Average
$32,000

Mid-Career
up arrow 1%

Skills That Affect Customer Service Representative (CSR) Salaries

Typing
up arrow 2%

Customer Service
up arrow 1%

National Average
$32,000

Call center operations
up arrow 1%

Problem Solving
up arrow 2%

Call Center
up arrow 3%

Insurance
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

1-4 years
64%
5-9 years
23%
10-19 years
9%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 82%
medical benefits
Vision: 73%
dental benefits
None: 18%
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