A Customer Service Representative (CSR) in Erie, Pennsylvania earns an average salary of $34,097 per year. A skill in Customer Service is associated with high pay for this job.

$36,500 - $48,980
(Median)
$
$45K
$
MEDIAN: $44,720
50%

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$11.25 - $16.00
(Median)
$
$14
$
MEDIAN: $13.00
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$44,720  
   
Bonus
$1,028  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,994 - $49,377  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 5
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$13.50  
   
Overtime
$21.93  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,028  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,994 - $49,377  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
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About Erie, Pennsylvania

Erie County, Pennsylvania
94,676
Male:
48,618 (48.9%)
Female:
50,852 (51.1%)
Erie /ˈɪəri/ is a city in northwestern Pennsylvania, United States. Named for the lake and the Native American tribe that resided along its southern shore, Erie is the state's fourth-largest city (after Philadelphia, Pittsburgh, and Allentown), with a population of 101,786 at the 2010 census, and an estimated population of 99,452 in 2014. It was the third-largest city in the state until 1999. It is the second largest city in Western Pennsylvania (after Pittsburgh) and the largest city in northwestern Pennsylvania. Erie's metropolitan area, equivalent to all of Erie County, consists of approximately 280,000 residents. The city is the seat of government for Erie County and the principal city of the Erie, PA Metropolitan Statistical Area. Erie is between Buffalo, New York, Cleveland, Ohio, and Pittsburgh, Pennsylvania. Once teeming with heavy industry, Erie's manufacturing sector remains prominent in the local economy, though service industries, health care, higher education, and tourism are...
Erie:
$35,139
Pennsylvania:
$55,702
$644
Erie:
$89,000
Pennsylvania:
$170,600
4.3%

Customer Service Representative (CSR) Job Listings

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Skills That Affect Customer Service Representative (CSR) Salaries

Customer Service
up arrow 20%

Call center operations
up arrow 3%

National Average
$34,000

Call Center
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

1-4 years
42%
5-9 years
8%
10-19 years
42%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 38%
medical benefits
Vision: 38%
dental benefits
None: 50%
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