Customer Service Representative (CSR) at U.S. Internal Revenue Service (IRS) Salary

The average salary for a Customer Service Representative (CSR) at U. S. Internal Revenue Service (IRS) is $38,733 per year. Skills that are associated with high pay for this job are Data Entry, Call Center, and Customer Service.

$33,742 - $45,986
(Median)
$
$39K
$
MEDIAN: $38,733
50%

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$16.89 - $24.42
(Median)
$
$20
$
MEDIAN: $19.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$38,733  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,696 - $55,227  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$19.63  
   
Overtime
$27.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,696 - $55,227  
   
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
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Skills That Affect Customer Service Representative (CSR) Salaries

Data Entry
up arrow 18%

Call Center
up arrow 11%

Customer Service
up arrow 11%

Problem Solving
up arrow 7%

Call center operations
up arrow 5%

National Average
$39,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

Less than 1 year
8%
1-4 years
38%
5-9 years
31%
10-19 years
23%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 50%
medical benefits
Vision: 50%
dental benefits
None: 17%
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