Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills in Charlotte, North Carolina Salary

A Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills in Charlotte, North Carolina earns an average salary of $34,300 per year. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, salary increases somewhat, but any additional experience does not have a big effect on pay.

$24,161 - $49,665
$24K
$35K
$50K
MEDIAN: $35,097
10%
50%
90%

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$14.00 - $19.55
$16
MEDIAN: $16.26
50%

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$0$49K
Salary $24,161 - $49,665
Bonus $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,768 - $47,602
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 10
Hourly Data $0$24
Hourly Rate $16.26
Overtime $24.03
Annual Data $0$47K
Bonus $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,768 - $47,602
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 7

Find Out Exactly What You Should Be Paid

United States (change)

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About Charlotte, North Carolina

Mecklenburg County, North Carolina
827,121
Male:
396,646 (48.0%)
Female:
430,475 (52.0%)
Charlotte /ˈʃɑːrlət/ is the largest city in the state of North Carolina. It is the county seat of Mecklenburg County and the second largest city in the southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as "Charlotteans." It is listed as a "gamma-plus" global city by the Globalization and World Cities Research Network. Charlotte is home to the corporate headquarters of Bank of America and the east...
Charlotte:
$53,919
North Carolina:
$47,830
$978
Charlotte:
$188,800
North Carolina:
$160,100
5.2%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
6%
1-4 years
35%
5-9 years
12%
10-19 years
41%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲14%

Experienced
▲11%

National Average
$36,000

Entry-Level
▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
6%
1-4 years
35%
5-9 years
12%
10-19 years
41%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 79%
vision benefits
Vision: 71%
no benefits
None: 14%
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