A Customer Service Representative II earns an average wage of $13.20 per hour.

$25,646 - $50,479
(Median)
$26K
$36K
$50K
MEDIAN: $36,075
10%
50%
90%

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$9.40 - $18.16
(Median)
$9
$13
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,646 - $50,479  
   
Bonus
$297.22 - $4,999  
Profit Sharing
$194.76 - $3,981  
Commission
$206.77 - $9,793  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,434 - $43,121  
Country: United States | Currency: USD | Updated: 11 Nov 2016 | Individuals Reporting: 5,029
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.40 - $18.16  
   
Hourly Tips
$0.07 - $6.58  
Overtime
$13.60 - $28.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$297.22 - $4,999  
   
Commission
$206.77 - $9,793  
Profit Sharing
$194.76 - $3,981  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,434 - $43,121  
Country: United States | Currency: USD | Updated: 11 Nov 2016 | Individuals Reporting: 16,170
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Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2976 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
5%
1-4 years
41%
5-9 years
21%
10-19 years
23%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 58%
medical benefits
Vision: 49%
dental benefits
None: 29%
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