For Entry-Level Customer Service Sales Associates, hourly average wages total $10.42 per hour. Overall cash earnings for Entry-Level Customer Service Sales Associates stretch from $18K on the lower end to $40K near the top, and the heftiest packages can encompass around $6K from bonuses and $11K from profit sharing. Geographic location and the company each impact pay for this group, with the former having the largest influence. Health benefits are not claimed by all — about one-half lack any form of coverage — but slightly less than half have medical insurance, and about two in five have dental, too. Most workers in this position report high levels of job satisfaction. The majority of Entry-Level Customer Service Sales Associates (65 percent) who took the survey are women. This report is based on responses to the PayScale salary survey.

$23,881 - $49,529
$24K
$36K
$50K
MEDIAN: $36,236
10%
50%
90%

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$8.30 - $15.44
$8
$10
$15
MEDIAN: $10.42
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,881 - $49,529  
   
Bonus
$102.13 - $5,893  
Profit Sharing
$0.21 - $10,766  
Commission
$0.00 - $12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,675 - $39,678  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 143
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.30 - $15.44  
   
Hourly Tips
$0.00 - $16.52  
Overtime
$10.43 - $26.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$102.13 - $5,893  
   
Commission
$0.00 - $12,164  
Profit Sharing
$0.21 - $10,766  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,675 - $39,678  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 707

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Popular Employer Salaries for Customer Service Sales Associate


Dominating the field, The Home Depot Inc., Bank of America Corp. (BOFA), Lowe's Home Improvement Inc., The PNC Financial Services Group, Inc., and Lowe's Companies, Inc are top firms with a reputation for hiring a great number of Entry-Level Customer Service Sales Associates. Salary cannot be beat at Bank of America Corp. (BOFA), where median pay comes to $31K. The range seems somewhat confined, however; the lower end sits at $26K, and the higher end is not far away at $35K.

Customer Service Sales Associate Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Sales Associate in Orlando:
"Customer service."
Know the company benefits that are offered to shoppers. Know your products and your competitors.

Customer Service Sales Associate in Jasper:
"A Challenging Job, Some Stress Involved, Work With Others."
Keep a positive attitude. Do the best job you can because hard work pays off and always be ready for a new challenge.

Key Stats for Customer Service Sales Associate

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.
074
Less than 1 year
11%
1-4 years
74%
5-9 years
14%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Sales Associate Salaries

Customer Relationship Management (CRM)
up arrow 31%

Sales Management
up arrow 22%

Microsoft Office
up arrow 16%

Customer Service Metrics
up arrow 15%

Inside Sales
up arrow 12%

Phone Support
up arrow 9%


Computer Service
up arrow 8%

Software Knowledge
up arrow 5%

Marketing Communications
up arrow 5%

National Average
$23,000

Sales
up arrow 1%


Bilingual
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.

Gender

Female
65 %
Male
35 %

Common Health Benefits

medical benefits
Medical: 46%
dental benefits
Dental: 40%
vision benefits
Vision: 34%
dental benefits
None: 49%
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