Entry-Level Customer Service Sales Associate Salary

Entry-Level Customer Service Sales Associates pull down an average of $10.39 per hour. The final incomes of Entry-Level Customer Service Sales Associates generally vary between $18K and $40K; higher pay grades include potential for bonuses, profit sharing, and commissions as high as $6K, $8K, and $16K, respectively. Location and the company each impact pay for this group, with the former having the largest influence. Although more than two-fifths have medical coverage and close to two-fifths have dental coverage, around half claim no health benefits at all. There are more female Entry-Level Customer Service Sales Associates who answered the questionnaire than male, making up 65 percent. Job satisfaction is reported as high by the vast majority of workers. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$23,431 - $49,193
$23K
$37K
$49K
MEDIAN: $36,520
10%
50%
90%

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$8.32 - $15.47
$8
$10
$15
MEDIAN: $10.39
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,431 - $49,193  
   
Bonus
$102.56 - $5,866  
Profit Sharing
$-0.50 - $7,877  
Commission
$0.00 - $15,574  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,766 - $39,674  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 132
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.32 - $15.47  
   
Hourly Tips
$0.00 - $16.39  
Overtime
$10.44 - $26.84  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$102.56 - $5,866  
   
Commission
$0.00 - $15,574  
Profit Sharing
$-0.50 - $7,877  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,766 - $39,674  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 695
© PayScale, Inc. @ www.payscale.com

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Popular Employer Salaries for Customer Service Sales Associate


The Home Depot Inc., Bank of America Corp. (BOFA), Lowe's Home Improvement Inc., The PNC Financial Services Group, Inc., and Wal-Mart Stores, Inc are some prominent firms with considerable interest in employing a large team of Entry-Level Customer Service Sales Associates. Salary cannot be beat at Bank of America Corp. (BOFA), where median pay comes to $31K. The range seems somewhat confined, however; the lower end sits at $26K, and the higher end is not far away at $35K. Those in search of high salaries should also consider The PNC Financial Services Group, Inc., Lowe's Home Improvement Inc., and Lowe's Companies, Inc, top-paying firms where Entry-Level Customer Service Sales Associates rake in a decent $31K, $25K, or $22K, respectively.

Wal-Mart Stores, Inc, The Home Depot Inc., and Lowe's Companies, Inc also scrape the bottom of the pay scale, with median earnings hovering around $21K, $22K, and $22K.

Pay Difference by Location

National Average: $23,349

Larger city markers indicate a job is popular in that location.

Seattle offers some of the highest pay in the country for Entry-Level Customer Service Sales Associates, 56 percent above the national average. Entry-Level Customer Service Sales Associates will also find cushy salaries in Charlotte (+50 percent), New York (+47 percent), Cleveland (+42 percent), and Chicago (+41 percent). Columbus ranks last in the field for pay, reporting salaries 18 percent below the national average. Richmond and Houston are a couple other places where companies are known to pay below the median — salaries are 18 percent lower and 6 percent lower, respectively.

Customer Service Sales Associate Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Sales Associate in Orlando:
`"$Customer service."`
Know the company benefits that are offered to shoppers. Know your products and your competitors.

Customer Service Sales Associate in Jasper:
`"$A Challenging Job, Some Stress Involved, Work With Others."`
Keep a positive attitude. Do the best job you can because hard work pays off and always be ready for a new challenge.

Key Stats for Customer Service Sales Associate

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.
Less than 1 year
12%
1-4 years
74%
5-9 years
14%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Sales Associate Salaries

Customer Relationship Management (CRM)
▲31%

Microsoft Office
▲17%

Customer Service Metrics
▲13%

Inside Sales
▲12%

Sales Management
▲12%



Computer Service
▲8%

Software Knowledge
▲7%

Marketing Communications
▲4%

Sales
▼0%

National Average
$23,000


Bilingual
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 129 votes.

Gender

Female
65 %
Male
35 %

Common Health Benefits

medical benefits
Medical: 45%
dental benefits
Dental: 40%
vision benefits
Vision: 33%
dental benefits
None: 49%
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