Customer Service Scheduling Supervisors of Call Centers in the United States are largely female. The average salary of the entire group is approximately $18.25 per hour. Job satisfaction for Customer Service Scheduling Supervisors of Call Centers is high. Most enjoy medical while the larger part get dental coverage. Vision coverage is also available to a majority. This report is based on answers to PayScale's salary questionnaire.

$30,913 - $58,175
$31K
$50K
$58K
MEDIAN: $50,428
10%
50%
90%

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$11.92 - $27.05
$12
$18
$27
MEDIAN: $18.25
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,913 - $58,175  
   
Bonus
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,508 - $56,339  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 13
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.92 - $27.05  
   
Overtime
$29.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,508 - $56,339  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 18

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Service Scheduling Supervisor, Call Center

  • Oversee the distribution of call center workload among service representatives.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Analyze call center procedures to improve efficiency and quality of service.

Customer Service Scheduling Supervisor, Call Center Job Listings

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Related Job Salaries

Key Stats for Customer Service Scheduling Supervisor, Call Center

Gender

Female
93 %
Male
7 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
035
1-4 years
26%
5-9 years
35%
10-19 years
32%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
up arrow 9%

Entry-Level
0%

National Average
$43,000

Mid-Career
up arrow 5%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$43,000

Microsoft Office
up arrow 2%

Microsoft Word
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

1-4 years
26%
5-9 years
35%
10-19 years
32%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 69%
vision benefits
Vision: 63%
dental benefits
None: 19%
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