Customer Service Scheduling Supervisor, Call Center Salary

Most Customer Service Scheduling Supervisors of Call Centers in the United States are women. The median pay for people in this role is approximately $17.90 per hour. Job satisfaction for Customer Service Scheduling Supervisors of Call Centers is high. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. This snapshot results from replies to PayScale's salary survey.

$30,410 - $59,180
$30K
$51K
$59K
MEDIAN: $51,198
10%
50%
90%

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$11.84 - $27.17
$12
$18
$27
MEDIAN: $17.90
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,410 - $59,180  
   
Bonus
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,313 - $56,710  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.84 - $27.17  
   
Overtime
$29.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,313 - $56,710  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 17
© PayScale, Inc. @ www.payscale.com

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Service Scheduling Supervisor, Call Center

  • Oversee the distribution of call center workload among service representatives.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Analyze call center procedures to improve efficiency and quality of service.

Customer Service Scheduling Supervisor, Call Center Job Listings

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Related Job Salaries

Key Stats for Customer Service Scheduling Supervisor, Call Center

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
25%
5-9 years
36%
10-19 years
32%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
▲15%

National Average
$42,000

Entry-Level
▼1%

▼6%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$42,000

Microsoft Office
▼1%

Microsoft Word
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Years of Experience

1-4 years
25%
5-9 years
36%
10-19 years
32%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 71%
vision benefits
Vision: 64%
dental benefits
None: 14%
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