Customer Service Scheduling Supervisor, Call Center Salary

Women comprise the majority of Customer Service Scheduling Supervisors of Call Centers in the United States. Individuals in this line of work make around $19.90 per hour on average. Most enjoy medical while a majority get dental coverage. Vision coverage is also available to over one-half. Job satisfaction for Customer Service Scheduling Supervisors of Call Centers is high. This snapshot results from replies to PayScale's salary survey.

$45,000 - $52,620
$51K
MEDIAN: $50,526
50%

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$11.50 - $27.49
$12
$20
$27
MEDIAN: $19.90
10%
50%
90%

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$0$57K
Salary $50,526
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,100 - $57,755
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 7
Hourly Data $0$40
Hourly Rate $11.50 - $27.49
Overtime $40.00
Annual Data $0$57K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,100 - $57,755
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 14

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Service Scheduling Supervisor, Call Center

  • Oversee the distribution of call center workload among service representatives.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Analyze call center procedures to improve efficiency and quality of service.

Customer Service Scheduling Supervisor, Call Center Job Listings

Related Job Salaries

Key Stats for Customer Service Scheduling Supervisor, Call Center

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
24%
5-9 years
38%
10-19 years
29%
20 years or more
10%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
▲8%

National Average
$45,000

Entry-Level
▼7%

▼12%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$45,000

Microsoft Office
▼7%

Microsoft Word
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Years of Experience

1-4 years
24%
5-9 years
38%
10-19 years
29%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 69%
vision benefits
Vision: 54%
no benefits
None: 15%
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