Pay for Customer Service Scheduling Supervisors of Call Centers in the United States sits in the ballpark of $17.90 per hour. There are far more female Customer Service Scheduling Supervisors of Call Centers who answered the questionnaire than men, making up 86 percent. The majority of Customer Service Scheduling Supervisors of Call Centers claim high levels of job satisfaction. A large number report receiving medical coverage from their employers and the larger part collect dental insurance. Participants in PayScale's salary questionnaire provided the particulars of this report.

$30,521 - $58,958
(Median)
$31K
$47K
$59K
MEDIAN: $47,450
10%
50%
90%

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$12.10 - $26.63
(Median)
$12
$18
$27
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,521 - $58,958  
   
Bonus
$500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,079 - $56,460  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 19
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$12.10 - $26.63  
   
Overtime
$26.75  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,079 - $56,460  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 21
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Job Description for Customer Service Scheduling Supervisor, Call Center

  • Analyze call center procedures to improve efficiency and quality of service.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Oversee the distribution of call center workload among service representatives.

Customer Service Scheduling Supervisor, Call Center Job Listings

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Related Job Salaries

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Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
up arrow 2%

Entry-Level
up arrow 2%

National Average
$43,000

Mid-Career
up arrow 4%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

Microsoft Office
0%

National Average
$43,000

Microsoft Word
up arrow 7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

1-4 years
23%
5-9 years
33%
10-19 years
40%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 63%
medical benefits
Vision: 58%
dental benefits
None: 17%
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