Customer Service Scheduling Supervisor, Call Center Salary (United States)

A Customer Service Scheduling Supervisor, Call Center earns an average salary of $42,159 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
Customer Service Scheduling Supervisor, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,282 - $67,052
(Median)
33K
51K
67K
MEDIAN: $42,158
10%
75%
90%
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Customer Service Scheduling Supervisor, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.74 - $22.88
(Median)
12
15
20
23
MEDIAN: $15.00
10%
25%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$33,282 - $67,052  
   
Bonus
$0.00 - $7,523  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,689 - $55,149  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 56
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.74 - $22.88  
   
Overtime
$0.00 - $32.55  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $7,523  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,689 - $55,149  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 56
Is Customer Service Scheduling Supervisor, Call Center your job title? Get a personalized salary report!
Location:
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Job Description for Customer Service Scheduling Supervisor, Call Center

  • Analyze call center procedures to improve efficiency and quality of service.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Oversee the distribution of call center workload among service representatives.

Customer Service Scheduling Supervisor, Call Center Job Listings

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Related Job Salaries

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
up arrow 11%
Mid-Career
0%
National Average
$41,000
Entry-Level
up arrow 6%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$41,000
Microsoft Office
up arrow 3%
Microsoft Word
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 12 votes.

Gender

Female
95%
female alumni
 
Male
5%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
23%
5-9 years
38%
10-19 years
23%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 82%
vision benefits Vision: 66% employee benefits None: 12%
Find Out Exactly What You Should Be Paid
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