Customer Service Scheduling Supervisor, Call Center Salary (United States)

A Customer Service Scheduling Supervisor, Call Center earns an average salary of $41,507 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.
Customer Service Scheduling Supervisor, Call Center Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,282 - $63,616
(Median)
33K
49K
64K
MEDIAN: $41,507
10%
75%
90%
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Customer Service Scheduling Supervisor, Call Center Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.92 - $22.79
(Median)
12
15
20
23
MEDIAN: $15.00
10%
25%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$33,282 - $63,616  
   
Bonus
$0.00 - $7,523  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,665 - $51,641  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 30
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.92 - $22.79  
   
Overtime
$0.00 - $32.55  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $7,523  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,665 - $51,641  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 28
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Job Description for Customer Service Scheduling Supervisor, Call Center

  • Analyze call center procedures to improve efficiency and quality of service.
  • Provide customer service for complicated, escalated, and urgent calls.
  • Oversee the distribution of call center workload among service representatives.

Customer Service Scheduling Supervisor, Call Center Job Listings

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Related Job Salaries

Experience Affects Customer Service Scheduling Supervisor, Call Center Salaries

Experienced
up arrow 10%
Mid-Career
0%
National Average
$41,000
Entry-Level
up arrow 4%

Skills That Affect Customer Service Scheduling Supervisor, Call Center Salaries

National Average
$41,000
Microsoft Office
up arrow 1%
Microsoft Word
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 13 votes.

Gender

Female
95%
female alumni
 
Male
5%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
24%
5-9 years
38%
10-19 years
26%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 81%
vision benefits Vision: 65% employee benefits None: 12%
Find Out Exactly What You Should Be Paid
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